EHR vs CRM: Why Can’t We Be Friends?
COVID-19 has already and will continue to shift the healthcare experience for patients. As healthcare continues to become more virtual, the importance of maintaining a quality EHR strategy increases. Furthermore, the importance of personalized outreach due to healthcare consumerization has made it necessary to take them to the next level with CRMs.
The Historic EHR Advantages Most healthcare practitioners have seen the advantages of electronic health records (EHR) over paper charts. The immediate benefits, including on-demand access,...