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State of the Pharma Call Center: Solving Patient Pain

If pharmacies fail to provide good support experiences, patients will look for other options, drive down satisfaction rates, and tarnish the brand. Being proactive about patient support earns trust, loyalty, and promoters. Today, virtual call centers are the best way to create a unified platform for a better patient service experience.

State of the Speciality Pharma Call Center: Part 1

The data is clear – patient and provider expectations for support from specialty pharmacies are growing exponentially.