Practical Use Cases for Salesforce Field Service Lightning

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5 Things to Consider When Launching a Smart Dispatching System

Businesses are becoming more connected—and this extends beyond the office walls. Field service work has graduated from two-way radios to full-on tech with smart dispatch...

#Field Service #Work Order Management
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Penrod’s Take: Looking Back at 2018, Looking Forward to 2019

Salesforce is closing the door on a successful 2018 and looking forward to an even greater 2019. Naturally, it’s the perfect time to look back—and...

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New Hires – Laura & Beth

Business is booming at Penrod, so naturally we added some top-rate talent to the team! We sat down with Laura and Beth to talk marathons,...

#Company Updates
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How Mobile Optimization Enables More Efficient (And Accurate) Field Service Work

Mobile applications are going outside the traditional office and into the field—field service management (FSM) software, that is. FSM systems are designed to keep track...

#Field Service #Field Service Lightning
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5 Keys to Launching an Effective Personalized Marketing Strategy

Whether you’re a start-up looking to grow, or an established business looking to keep on top of your game, you know personalized marketing is essential....

#Lead Generation #Marketing Automation #Technology
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Penrod and Conga: Partnering for Better Solutions

At Penrod, we know two heads are often times better than one. We partner with the best—like our range of fantastic clients. We ask questions,...

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New Hires – Daniel, Alex, Erica and Epiphany

At Penrod, it’s all about the people. We gathered a dynamic group—a developer, a data lead, an account exec and a project manager—to talk about...

#Company Updates
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What We Love about Salesforce Marketing Cloud

Salesforce Marketing Cloud is arguably the most robust digital marketing platforms capable of transforming an organization’s marketing engagements. Used mostly in B2C industries, it utilizes...

#Marketing Cloud
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A Day in the Life of a Project Manager

As a Penrod Project Manager, Nicole is always chasing down details, prepping for meetings, and making sure her clients and her team are on point....

#Company Updates
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