06/27/18
We recently got our hands on the Salesforce Summer ’18 Release, and we’re thrilled with the updates and new features they’ve added. Here’s our take on the features we think will be the most helpful to our clients. Cropping Your Images This new image editing feature will come as a huge relief to anyone who […]
#Field Service Lightning06/20/18
Part of our team just returned from Salesforce Connections in Chicago, and can we just say it was a GREAT week to learn more about how we can help our clients get the most out of their Salesforce investment? We connected with clients, partners, and industry pros and learned more about how to create personalized […]
#Company Updates #Sales Cloud06/14/18
During open enrollment period for health insurance, Security Health Plan faced the challenge of meeting high customer service call volumes, managing a heavier load of data, and managing platforms their customer service agents (CSAs) use. Security Health Plan offers health insurance plans for families, individuals, and employer groups. They also work with individuals over 65 […]
#Health Providers #Service Cloud06/07/18
Salesforce Connections is the event for digital marketers and customer service pros to take their teams to the next level. If you haven’t attended in the past, we want to encourage you to register for the 2018 conference. Sure it’s next week, but there is still time to make plans to attend. Why you should […]
#Company Updates05/22/18
When you find a business partner with the same underlying principles and values, you keep them around for the long haul. That’s how it is between Penrod and one of our partners, Scribe. Scribe offers a data integration platform that allows customers and partners to streamline cloud and on-premise integrations. The company’s subscription-based integration platform […]
#Company Updates05/16/18
What do your customers experience when they interact with your brand? If you haven’t thought about your customer journey, now is the time. In 2017, the Salesforce State of Marketing report found that if your brand doesn’t personalize each and every customer’s experience, 52% of them will switch to one of your competitors. Your customers […]
#Lead Generation #Marketing Cloud05/08/18
We’re honored and excited to announce that for the 3rd consecutive year in a row, we’ve been awarded NEWaukee’s YPWeek Wisconsin 2018 Bubbler Award for being the best place to work for young professionals. NEWaukee is an organization dedicated to bringing Milwaukee professionals together. Every year, they dive into a week long discovery period called YPWeek where […]
#Company Updates04/24/18
Founded in the 1940s, Gilson is a family owned manufacturer of innovative purification solutions for the life sciences industry. As the developer of the Pipetman Pipette, Gilson creates both manual and automated liquid handling products for its customers in academic research, pharmaceuticals, biotech, healthcare, hospitals, manufacturers, and environmental and government agencies. The Challenge Gilson has […]
#CPQ #Lead Generation #Manufacturing04/05/18
Some of the developers on our team attended TrailheaDX last week and they came back brimming with new information, new ideas on how to improve the solutions we offer, and renewed excitement for what is ahead. TrailheaDX: What it is But first of all, what is TrailheaDX exactly? This event is a conference for Salesforce […]
#Company Updates #Sales Cloud