Is Salesforce Health Cloud the Right Fit for Your Organization?

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01/30/18

How The Spring ‘18 Release Fixes The Confusion Around Pardot Campaigns

It’s amazing what a difference a word can make. In the marketing world, words such as ‘campaign’ and ‘journey’ can have a multitude of meanings depending on who you are talking to and what type of marketing you are talking about. This becomes all the more confusing when you are talking about technical ‘features’ within […]

#Pardot
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01/23/18

A Penrod Books Blog: What Are We Reading In Our Free Time?

We are big fans of recommending novels to one another here at Penrod. Though we don’t have a formal book club, we are always sharing good stories. From fantasy epics to Japanese horror, from business novels to suspenseful thrillers, Penrod’s own are reading some interesting and different tales of varying genres. Here are just a […]

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01/16/18

How Penrod Decreased Training Time For Security Health Plan’s Customer Service Agents

Security Health Plan offers health insurance plans for individuals, families, and employer groups. In addition, they provide Medicare supplemental plans for individuals 65 and over and BadgerCare plans for Wisconsin families who need assistance affording health insurance. As part of the Marshfield Clinic Health System, Security Health Plan has helped Wisconsin residents find and obtain […]

#Health Providers #Service Cloud
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01/04/18

Looking Back On 2017, And Looking Forward To 2018

How is 2017 already over? We’ve sipped our New Year’s champagne and sang “Auld Lang Syne,” and reflected on all the goodness 2017 had to offer. In addition, we’ve also thought about a few of the things we’re looking most forward to in 2018. Here are just a few of our favorites. …. Relationship Milestones […]

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01/02/18

How Penrod’s Partnership With Conga Delivers Value For Our Clients

When we find a solution that makes our jobs easier, we can’t keep it to ourselves. That’s exactly what happened in the case of Conga. Conga offers document automation and speeds up document generation for quotes, proposals, contracts, invoices and more. Their product can pull data directly from Salesforce and helps eliminate human error in […]

#Technology
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12/26/17

Why I Work at Penrod – Robyn

Robyn McNeil // Salesforce Specialist I am a Salesforce Specialist based in Milwaukee, WI. I have been at Penrod since February 6th, 2017 and I work here because there is no better place to be! At Penrod I feel respected, empowered to learn, and supported by my fellow Penrodians.   Respect I am respected by […]

#Company Updates
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12/19/17

Penrod Goes To Dreamforce

  Another year, another Dreamforce. All in all, we came away with piles of information, new connections, and great memories. We asked members of the Penrod team to sum up Dreamforce. So even if you missed it this year, you can get a little taste for the magic that is 200,000 people packed into downtown […]

#Company Updates
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11/28/17

Demystifying Consumer Products in Field Service Lightning

  Using Products Consumed in Salesforce Field Service Lightning (FSL) can be an easy solution if you want to better enable your agents to track products they use while completing a work order. You have the option to pull from just the products that are in your Pricebook or items that are tied to your […]

#Field Service #Field Service Lightning
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11/22/17

Practicing Gratitude At Penrod This Thanksgiving

  Gratitude is something we try to practice regularly here at Penrod. Not only is saying thank you just plain good manners, it’s also proven to improve physical and psychological health. It helps us create new, meaningful relationships as well as develop empathy for those around us. Even though it’s something we emphasize all year […]

#Company Updates
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