What you will do
- Lead technical architecture discussions and configure end-to-end declarative solutions across Salesforce clouds (Health Cloud, Sales, Service, Experience, and others).
- Own delivery of large and complex IS or MS projects from discovery through go-live, consistently meeting delivery objectives and Variable Compensation (VC) metrics.
- Direct AI tools to generate complex automation logic and component markup from precise natural language prompts, then review all AI-generated output for PHI compliance and HIPAA adherence before it reaches a client.
- Translate complex technical concepts into business terms for non-technical stakeholders; link solution design decisions directly to client outcomes.
- Proactively identify systemic issues and propose solutions before being prompted; flag risks before they surface to the client. Mentor Base-tier consultants and drive internal process improvement across the practice.
- Champion knowledge sharing, teach junior team members effective prompt engineering for HLS configuration tasks and stay current on the latest developments in the HLS space.
What we look for
- 4–6 years of platform experience, including 3+ years in HLS consulting.
- Demonstrated expertise in at least one specialty cloud, with 4+ relevant certifications.
- Track record of leading IS or MS projects autonomously, from scoping through delivery.
- Deep working knowledge of PHI data handling and HIPAA security rules, with exposure to multiple HLS use cases (Payer, Provider, or adjacent verticals).
- Client-first mindset; proactively manages client expectations, especially in escalated situations, with an empathy-first approach to conflict.
- Translates complex technical concepts to non-technical stakeholders and spots systemic issues before they become client-facing problems.
- Contributes to practice-wide initiatives unprompted; informally mentors peers and shares lessons learned on a regular basis.
Salary Details
Range: $115,000-$145,000
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