Webinar: State of the Pharma Call Center

Learn how to elevate your pharmaceutical support center.

We'll show how to enable your service agents to provide amazing patient and provider experiences on a single platform.

In this on-demand webinar, we discuss:

Original Consumer Research

Why consumers won't tolerate sub-par support experiences - and why they're willing to shop elsewhere.

Advice from the Experts

How to eliminate routing bottlenecks, agent delegation issues, manual data entry, and decentralized data.

Architecting a Platform

How to build a single platform that elevates omni-channel consumer experiences

The Speakers

Hear from our patient support experience experts.

Brandon Alberti

Penrod
Brandon brings extensive experience with implementing creative solutions that improve patient experiences at Health and Life Sciences companies. He focuses on pre-sales client engagements to determine business requirements and recommend solutions.

Adam Sayles

Vonage
Adam takes a listen-first approach to solving the challenges of his clients. His biggest asset is the ability to glean insights from a broad range of projects and professional experiences. He uses this index as a vehicle to build amazing call center experiences.

Register Today

Learn how to build a Pharma Support Center primed for growth

Fill out the form to see the on-demand recording!