Connecting Patients to the Right Care
Patients are becoming savvier and more engaged in their health, and their expectations of customer service are higher than ever. Thanks to online retail giants, patients want a personalized experience, ready recommendations, and more. How can healthcare call center service agents meet these needs? With Salesforce Health Cloud.
Elevating the Patient Experience It’s no surprise that patients are more engaged in their health and wellness than ever before and expect a personalized healthcare...