Understanding the Implications of New Jersey Senate Bill 332

Patient privacy compliance is a moving target. Innovative technologies, changing tech standards, and a dynamic regulatory environment can make it challenging for healthcare providers to keep up-to-speed, especially those operating in multiple states or regions. In 2024, providers must ensure they comply.

When does Senate Bill 332 take effect? This bill will become effective on January 17th, 2025, which means healthcare providers operating in the state of...
Automating Mental Health Assessments

How Mental Health Clinics Automate Assessment Forms with Salesforce Health Cloud

Patient privacy compliance is a moving target. Innovative technologies, changing tech standards, and a dynamic regulatory environment can make it challenging for healthcare providers to keep up-to-speed, especially those operating in multiple states or regions. In 2024, providers must ensure they comply.

Titan’s forms for Salesforce are especially useful in the provider space where integration, holistic patient scores, and HIPAA compliance are required.  Here at Penrod, we've...

Patient Privacy in 2024

Patient privacy compliance is a moving target. Innovative technologies, changing tech standards, and a dynamic regulatory environment can make it challenging for healthcare providers to keep up-to-speed, especially those operating in multiple states or regions. In 2024, providers must ensure they comply.

Tracking Technologies and HIPAA OCR Guidelines In December 2022, OCR issued a Bulletin outlining health providers' HIPAA obligations. An important aspect of this overview emphasizes...
Why We're Salesforce Managed Services Expert Navigators

Why We’re Salesforce Managed Services Expert Navigators

Penrod is proud to announce that our recent Managed Services Expert Navigator status has positioned us as one of the top three solution integrators for Salesforce Managed Services in the Healthcare and Life Sciences industry. This distinction is achieved by less than 1% of all consultants on the AppExchange who offer managed services.

The Heart of Salesforce Managed Services Since our founding in 2011, we've met and exceeded the standards for world-class Salesforce support by setting our sights...

Google Gmail Rules for Bulk Emails

Google recently added new rules for bulk email senders to stop spam, improve security, and improve user experiences. Starting in February 2024, the new rules will affect bulk sender organizations emailing Gmail users. Notably, Google will impose even more stringent guidelines on organizations exceeding 5,000 daily emails to Gmail users. Google considers these mass senders.

As a marketing services provider, email is incredibly important to our client's business – and the implications of this ruling are massive.The ruling extends beyond...
Patient Acquisition as a Competitive Advantage

Patient Acquisition as a Competitive Advantage

The patient intake experience is a patient’s first impression of your clinic, hospital, or practice. Certainly, many providers have lackluster intake processes…but you don’t have to. By approaching the intake experience as a competitive advantage, you will attract more patients, decrease patient leakage, and drive more revenue. Let’s explore how to make your intake process […]

The patient intake experience is a patient's first impression of your clinic, hospital, or practice. Certainly, many providers have lackluster intake processes...but you don't have...