8 Salesforce Managed Services Myths Debunked

Salesforce Managed Services goes by many names. Whether you call it professional services, outsourced administration, or IT services, one thing is clear – there are a ton of myths about what they are, what they aren’t, and how they work.

Myth #1: Managed Services Fully Replace In-House Teams When your internal Salesforce team learns you're considering a Salesforce Managed Services provider, they might worry about...

Complying with the CMS Interoperability and Prior Authorization Rule

Learn the steps that payers must take to comply with the CMS Interoperability and Prior Authorization rule, also known as CMS -0057-F.

What CMS-0057-F Means for Health Insurance Companies In January 2024, CMS finalized its interoperability and prior authorization rule that requires various healthcare insurance entities to...

How to Automate Prior Authorization with Salesforce

Learn how providers automate prior authorization with Salesforce to reduce cost, improve efficiency, and achieve regulatory compliance.

Challenges of Manual Prior Authorization The big irony is that most healthcare facilities still utilize manual prior authorization in today’s digital climate. This process burdens...

The Third Pillar of Modern Healthcare

Learn about the latest rendition of the OCR Bulletin, and what it means for healthcare companies using third-party trackers.

The ideal healthcare ecosystem is one where the patient thrives and the hospital functions at peak efficiency. However, this is only sometimes a reality, as...

What’s in the revised OCR Bulletin?

Learn about the latest rendition of the OCR Bulletin, and what it means for healthcare companies using third-party trackers.

In this article, I'll interpret the updated guidance and describe what has changed – and what hasn't. The updated guidance covers three main points: Defining...