Penrod’s 2022 Holiday Celebrations

Penrod loves to celebrate, especially during the holiday season! Between a steps challenge, a holiday decorating party, and more, we were very busy getting into the spirit this year. Take an insider look.

  Penrod loves to celebrate, especially during the holiday season! Between a steps challenge, a holiday decorating party, and more, we were very busy getting...

Salesforce Spring ’23 Release: A Healthcare & Life Sciences Perspective

Most agents are well-equipped with the soft skills necessary to handle every case with empathy, patience, and active listening. Their performance is often bottlenecked by a non-human factor…technology.

  Penrod loves to celebrate, especially during the holiday season! Between a steps challenge, a holiday decorating party, and more, we were very busy getting...

Health Insurance Trends To Keep an Eye on in 2023

As open enrollment winds down, it’s important to breathe a sigh of relief. However, remember that it’s never too early to start thinking about the next open enrollment period. In this article, I’ll discuss the key trends to keep an eye on in 2023 that will undoubtedly influence your next open enrollment.

  Penrod loves to celebrate, especially during the holiday season! Between a steps challenge, a holiday decorating party, and more, we were very busy getting...

Salesforce Named Leading Customer Experience Platform for Life Sciences

It’s not hyperbole to say that personalized medicine is a new frontier in healthcare. It created a new supply chain rooted in the individual patient’s biology. Personalized medicine means that treatment is no longer just between a patient and their doctor…it now involves complex relationships between clinicians, therapy managers, care coordinators, manufacturers, providers, pharmaceutical companies, and labs. In this article, I’ll discuss seven tips for fixing healthcare’s most perplexing patient journey.

  Penrod loves to celebrate, especially during the holiday season! Between a steps challenge, a holiday decorating party, and more, we were very busy getting...

Will multi-site scheduling for cell and gene therapy ever get easier?

It’s not hyperbole to say that personalized medicine is a new frontier in healthcare. It created a new supply chain rooted in the individual patient’s biology. Personalized medicine means that treatment is no longer just between a patient and their doctor…it now involves complex relationships between clinicians, therapy managers, care coordinators, manufacturers, providers, pharmaceutical companies, and labs. In this article, I’ll discuss seven tips for fixing healthcare’s most perplexing patient journey.

  Penrod loves to celebrate, especially during the holiday season! Between a steps challenge, a holiday decorating party, and more, we were very busy getting...