Building Healthcare Communities with a Patient Engagement Portal

Penrod partnered with a large hospital system dedicated to the health and well-being of children everywhere. The hospital is ranked among the nation’s best in cardiology, cancer treatment, neonatology, and neurology programs. Download our case study to learn how we helped them connect with their community with a patient engagement portal!

Revolutionizing Patient Experience with Salesforce Service Cloud for Healthcare

Fresenius Medical Care North America has a bustling call center dedicated to helping patients and members. However, their existing platforms were reducing efficiencies. Managers were unable to quickly generate reports and customer service reps spent a large amount of time toggling between systems— time that could be better spent dedicated to customer case resolution. Penrod implemented Salesforce Service Cloud, to help unify the data, automate processes, reduce “toggle time,” and revolutionize the caller experience.

Enhancing a Global Quoting System With an Integrated Automation System

Gilson used the Salesforce platform in its United States organization for 10 years with great results. To improve efficiency throughout all their organizations, they sought to deploy it globally. Their goal was to upgrade and improve their quoting process through an integrated automation platform.

Improving Patient Care with Healthcare CRM Software

Curexa is a specialty pharmacy with a vast network and they serve patients throughout the country. They have strong focus on patients dealing with chronic illnesses, such as Crohn’s disease, ulcerative colitis, hepatitis C, HIV, psoriatic arthritis, and psoriasis. Managing these illnesses often requires a network of physicians, insurers, account managers, educators, and other healthcare professionals. Read how we improved patient care with Salesforce Health Cloud, the leading healthcare CRM software.