State of the Pharma Call Center

In this live webinar, we’ll be joined by our friends at Vonage to discuss patient expectations for pharmaceutical support experiences.Learn how to retain customers by solving routing bottlenecks, agent delegation issues, manual data entry, and decentralized data.

In this live webinar, we'll be joined by our friends at Vonage to discuss patient expectations for pharmaceutical support experiences.Learn how to retain customers by...

Measuring Consumer Confidence in Electronic Medical Devices

As medical devices continue to improve thanks to advances in computing, medical technology, artificial intelligence, and machine learning, consumers have never had as many options to improve their health outcomes.

However, emerging technologies also inspire new questions about safety, cost, and efficacy…and the field of medical devices is no different.

Streamline infectious disease testing with Salesforce Health Cloud

Daybreak Health was founded on the principle that testing should be convenient, fast, and accurate. When COVID-19 unleashed devastation across the world, Daybreak responded with an idea for a revolutionary platform to stop the spread.

In order to create a digital platform that would deliver on its founding principles, Daybreak chose to work with Health and Life Science experts at Penrod and Salesforce. To see how they are addressing the global crisis, it’s important to understand why testing is vital to our fight against the pandemic.

Choosing a Salesforce Consultant: The 8 Things to Look For

In order to get the very most out of Salesforce, you’ll want to partner with a Salesforce consultant who understands your business needs and can help you reach your goals, be they training, customization, services, or a full implementation. Check out our guide for the eight things you should look for in a Salesforce partner.