Don’t Put Member Health on Hold

Ultimately, the quality of care you can provide is rooted in the portrait your EHR data paints. This perspective isn’t meant to de-humanize your patients, though. Amazing, more personal patient experiences often start with better data management, and this requires new perspectives.

“I can’t ever reach a live person!” has been a longstanding frustration of customers around the globe. And now in the age of digital, more...

Carrin’s Counsel on WFH Care & COVID

Seven months of quarantining during a pandemic ain’t easy, but we’re doing it. A few months back, one of our Salesforce Consultants, Carrin Pockrandt, shared some sage wisdom about how to work from home if it’s new to you, but also how to work from home during a pandemic— an important distinction! We’re all new to that. That said, take a gander at her tips and tricks. We’re confident you’ll find some nuggets in here to help you through, too.

Working From Home Tips and Tricks Remote Collaboration Set aside time in the day to check in with the people/projects you work with. Set aside...

Are Your Patients More than Data?

Ultimately, the quality of care you can provide is rooted in the portrait your EHR data paints. This perspective isn’t meant to de-humanize your patients, though. Amazing, more personal patient experiences often start with better data management, and this requires new perspectives.

Today, healthcare providers have more data than ever before. This helps them better understand, and help, their patients. Yet the true value of that data...

5 Vital Tactics to Improve Patient Recruitment in Clinical Trials

The year 2020 has caused pharma companies to completely rethink how clinical trials work, including how to effectively recruit and retain patients for each trial. Here are five tactics that you can use to improve your recruitment strategy in 2020 and beyond. Just a few months into 2020, almost every aspect of our daily lives was turned upside down. Face-to-face interactions were out and social distancing, masks and hand sanitizer were in, and the race to find a vaccine was on.

COVID-19 has highlighted the importance of clinical trials, for viruses and medical conditions ranging from mild to life-threatening. Yet how do you improve patient recruitment...

A Day in the Life of a Penrod Engagement Manager

Everyone says “When I grow up I want to be an Engagement Manager at Penrod!” At least, they do after they’ve spoken to Tara Vandygriff, one of our great Penrod employees. Check out some of what she highlights as the best things about her job and maybe you’ll be considering a career change.

Tara says, “As an engagement manager at Penrod, my role is about getting our clients excited about their projects. I spend a lot of time...

A Day in the Life of a Penrod Salesforce Consultant

“No two days are alike,” she says. “My responsibilities and priorities are pretty dynamic. What happens in a given day generally depends on meetings, the needs of clients, and whatever else needs to be done.” Penrod, headquartered in Milwaukee, Wisconsin, is nestled in the city’s Historic Third Ward neighborhood. During normal times, Renee loves working […]

“No two days are alike,” she says. “My responsibilities and priorities are pretty dynamic. What happens in a given day generally depends on meetings, the...