Build on the CRM made for providers.
Acquire more patients, build loyalty, and empower collaboration across the entire care ecosystem with Salesforce Health Cloud, the leading healthcare CRM.
Salesforce for healthcare.
Better outcomes across every function. One platform.
A single, cross-departmental platform powered by Salesforce, enabled by Penrod.
Patient Engagement
Become a trusted health advocate with timely, personalized communications
Use Case →Patient Tracking
Track prospective patients through the funnel, from awareness, consideration, to decision across multiple channels
Patient Acquisition
Replace outdated processes with a high-performing referral engine that drives more patients
Use Case →Provider Relationship Management
Deliver a powerful digital experience that empowers your provider networks to refer more business
Use Case →Provider Onboarding
Accelerate time-to-revenue with automated processes that streamline the onboarding process
Provider Credentialing
Automate paperless credentialing with integrations to major certification authorities, including CAQH, NPPES NPI, SAM.gov, and more
Use Case →Advanced Therapy Management
Empower patients to easily schedule appointments across multiple locations
Patient Portal
Engage patients with a digital portal experience that earns loyalty, educates proactively, and improves healthcare outcomes
Call Center
Provide exceptional service, collaborate better with your healthcare partners, and become a trusted advocate
Acquire more patients with personalized outreach.
Patient expectations are increasing. Make your mark on the devices they're using with engaging campaigns.
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Referral TrackingTrack physician sourced referrals, gain insight into the most promising sources, direct staff to focus across multiple devices
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Patient TrackingTrack prospective patients through the funnel, from awareness, consideration, to decision across multiple channels - digital, website, or text.
Build trust at every step of the healthcare journey.
Provide amazing service, collaborate better with your healthcare partners, and become a trusted advocate.
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Shorten Case TimesGive healthcare agents the power to solve patient cases more quickly with intelligent routing, and smart recommendations on the devices they use
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Enable Collaboration with Healthcare PartnersFill gaps in patient knowledge with insights into the patient’s full story that empowers collaboration between health providers
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Create a 360° View of the PatientIntegrate systems to provide a single view of the patient
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Become a Trusted Healthcare AdvocateAdd value by making proactive service, wellness, and healthcare recommendations with predictive intelligence, reducing readmissions and cost
Centralize patient data for action.
Gain new insights, make new connections, and enable collaboration.
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Inter-Department CollaborationVisualize the data that matters from ERP, LIMS, and financial systems in a single dashboard.
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Mobile-ReadyAccess real-time data on the go.
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HIPAA-CompliantOur healthcare experts understand the Salesforce HIPAA controls needed for compliance.
Trusted by the the leaders in healthcare and life sciences.
