Salesforce for healthcare.

Better outcomes across every function. One Platform.

A single, cross-departmental platform powered by Salesforce, enabled by Penrod.

Marketing

Sales

Clinical

Support

Patient Engagement

Become a trusted health advocate with timely, personalized communications

Segmentation

Drive personalized outreach with robust population segmentation

Patient Tracking

Track prospective patients through the funnel, from awareness, consideration, to decision across multiple channels

Patient Acquisition

Replace outdated processes with a high-performing referral engine that drives more patients

Provider Relationship Management

Deliver a powerful digital experience that empowers your provider networks to refer more business

Provider Onboarding

Accelerate time-to-revenue with automated processes that streamline the onboarding process

Provider Credentialing

Automate paperless credentialing with integrations to major certification authorities, including CAQH, NPPES NPI, SAM.gov, and more

Advanced Therapy Management

Empower patients to easily schedule appointments across multiple locations

Care Management

Improve health outcomes by optimizing care delivery

Patient Portal

Engage patients with a digital portal experience that earns loyalty, educates proactively, and improves healthcare outcomes

Call Center

Provide exceptional service, collaborate better with your healthcare partners, and become a trusted advocate

Acquire more

patients

Patient expectations are increasing. Make your mark on the devices they're using with engaging campaigns.

  • Referral TrackingTrack physician sourced referrals, gain insight into the most promising sources, direct staff to focus across multiple devices
  • Patient TrackingTrack prospective patients through the funnel, from awareness, consideration, to decision across multiple channels - digital, website, or text.

Build trust at

every step

Provide amazing service, collaborate better with your healthcare partners, and become a trusted advocate.

  • Shorten Case TimesGive healthcare agents the power to solve patient cases more quickly with intelligent routing, and smart recommendations on the devices they use
  • Enable Collaboration with Healthcare PartnersFill gaps in patient knowledge with insights into the patient’s full story that empowers collaboration between health providers
  • Create a 360° View of the PatientIntegrate systems to provide a single view of the patient
  • Become a Trusted Healthcare AdvocateAdd value by making proactive service, wellness, and healthcare recommendations with predictive intelligence, reducing readmissions and cost

Your Data

Centralized

Gain new insights, make new connections, and enable collaboration.

  • Inter-Department CollaborationVisualize the data that matters from ERP, LIMS, and financial systems in a single dashboard.
  • Mobile-ReadyAccess real-time data on the go.
  • HIPAA-CompliantOur healthcare experts understand the Salesforce HIPAA controls needed for compliance.
 

Ready to get started?

Contact us to see the power of Salesforce

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