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Is Salesforce Health Cloud the Right Fit for Your Organization?
At Penrod, we often have health care clients ask if Salesforce Health Cloud is the right fit for them. From satellite clinics to larger healthcare systems and specialty offices, our answer is yes.
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How Legal Teams Enforce HIPAA Compliant Digital Ads
Learn what the ruling in the AHA lawsuit means for healthcare companies, what could still change, and what you need to do next.
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What the AHA Lawsuit Means for Healthcare and Tracking Tech
Learn what the ruling in the AHA lawsuit means for healthcare companies, what could still change, and what you need to do next.
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Google Ads and HIPAA Compliance
Learn how to navigate the choppy waters of regulatory compliance in this comprehensive guide on Meta Ads and HIPAA.
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Meta Ads and HIPAA Compliance
Learn how to navigate the choppy waters of regulatory compliance in this comprehensive guide on Meta Ads and HIPAA.
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A Complete Guide to the OCR Ruling
What HIPAA-regulated agencies need to know about online tracking technologies on their mobile applications and websites.
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How to See if Third-Party Trackers are Sending PHI from Your Website
Learn how to find out if your website's third party trackers are sending PHI.
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How to Conduct a Website Tracking Audit
Learn how anyone can conduct a website tracking audit with the apps you probably use every day.
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What is Salesforce Life Sciences Cloud?
In this article, we will explore Salesforce Life Sciences Cloud, delve into its potential use cases, and provide insights on when it will be available.
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Tips to Increase New Patient Revenue
To grow and sustain your medical practice, you must consistently attract and retain new patients. The intake step is where you need to start focusing on new patient revenue.
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6 Patient Acquisition KPIs You Need to Track
Effective patient acquisition is crucial for a successful healthcare organization.
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7 Tips for Providers to Improve Appointment Form Conversion Rates
In managed services, there are opposing philosophies – ticket-taking and partnership.
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9 Patient Intake Mistakes Healthcare Providers Make During Acquisition
In managed services, there are opposing philosophies – ticket-taking and partnership.
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Why Salesforce Managed Services Is More Than Just Administration
In managed services, there are opposing philosophies – ticket-taking and partnership.
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A Tale of 2 Managed Services Companies: Ticket-Takers vs. Partners
In managed services, there are opposing philosophies – ticket-taking and partnership.
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8 Salesforce Managed Services Myths Debunked
Salesforce Managed Services goes by many names. Whether you call it professional services, outsourced administration, or IT services, one thing is clear – there are a ton of myths about what they are, what they aren't, and how they work.
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Complying with the CMS Interoperability and Prior Authorization Rule
Learn the steps that payers must take to comply with the CMS Interoperability and Prior Authorization rule, also known as CMS -0057-F.
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How to Automate Prior Authorization with Salesforce
Learn how providers automate prior authorization with Salesforce to reduce cost, improve efficiency, and achieve regulatory compliance.
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The Third Pillar of Modern Healthcare
Learn about the latest rendition of the OCR Bulletin, and what it means for healthcare companies using third-party trackers.
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What’s in the revised OCR Bulletin?
Learn about the latest rendition of the OCR Bulletin, and what it means for healthcare companies using third-party trackers.
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Utilization Management as a Value-Based Care Strategy
At its core, utilization management analyzes trends in healthcare service use. It determines if these services comply with best practices and clinical guidelines. Traditionally, Utilization management (UM) was viewed primarily as a cost-control measure rather than a tool for enhancing service quality.
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Why Paper Forms Aren’t Cutting it in 2024
Patient privacy compliance is a moving target. Innovative technologies, changing tech standards, and a dynamic regulatory environment can make it challenging for healthcare providers to keep up-to-speed, especially those operating in multiple states or regions. In 2024, providers must ensure they comply.
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Understanding the Implications of New Jersey Senate Bill 332
Patient privacy compliance is a moving target. Innovative technologies, changing tech standards, and a dynamic regulatory environment can make it challenging for healthcare providers to keep up-to-speed, especially those operating in multiple states or regions. In 2024, providers must ensure they comply.
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How Mental Health Clinics Automate Assessment Forms with Salesforce Health Cloud
Patient privacy compliance is a moving target. Innovative technologies, changing tech standards, and a dynamic regulatory environment can make it challenging for healthcare providers to keep up-to-speed, especially those operating in multiple states or regions. In 2024, providers must ensure they comply.
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Patient Privacy in 2024
Patient privacy compliance is a moving target. Innovative technologies, changing tech standards, and a dynamic regulatory environment can make it challenging for healthcare providers to keep up-to-speed, especially those operating in multiple states or regions. In 2024, providers must ensure they comply.
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Why We’re Salesforce Managed Services Expert Navigators
Penrod is proud to announce that our recent Managed Services Expert Navigator status has positioned us as one of the top three solution integrators for Salesforce Managed Services in the Healthcare and Life Sciences industry. This distinction is achieved by less than 1% of all consultants on the AppExchange who offer managed services.
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Google Gmail Rules for Bulk Emails
Google recently added new rules for bulk email senders to stop spam, improve security, and improve user experiences. Starting in February 2024, the new rules will affect bulk sender organizations emailing Gmail users. Notably, Google will impose even more stringent guidelines on organizations exceeding 5,000 daily emails to Gmail users. Google considers these mass senders.
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Patient Acquisition as a Competitive Advantage
The patient intake experience is a patient’s first impression of your clinic, hospital, or practice. Certainly, many providers have lackluster intake processes…but you don’t have to. By approaching the intake experience as a competitive advantage, you will attract more patients, decrease patient leakage, and drive more revenue. Let’s explore how to make your intake process […]
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10 Crucial Ways Healthcare Companies Utilize Salesforce Managed Services
Check out 10 of the things our clients used Salesforce Managed Services for.
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The Ins and Outs of Activating Your Free Salesforce Data Cloud Licenses
Learn the four elusive forms of scope creep in your Salesforce projects and discover the secrets to keeping them at bay.
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How to Deal with Scope Creep in Salesforce Projects
Learn the four elusive forms of scope creep in your Salesforce projects and discover the secrets to keeping them at bay.
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A Day in the Life of Chris Wiemer, Salesforce Developer
Code connoisseur and unofficial Penrod Gen Z representative: Meet Chris Wiemer, Salesforce Developer.
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Why Penrod Obtained SOC2 Certification
ISO 27001 is more than just a certificate. It reinforces our commitment to being your trusted partner in the digital transformation journey.
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Core Values Series: Growth
Check out our newest series centered around our Core Values. Read about Growth!
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Penrod’s Interview Process: Hot Tips! 🔥
Learn more about the interview process we typically follow (and gain some hot tips along the way!)
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Why Penrod Obtained ISO 27001 Certification
ISO 27001 is more than just a certificate. It reinforces our commitment to being your trusted partner in the digital transformation journey.
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The Medicaid Continuous Enrollment Provision Dilemma
Now that the Medicaid Continuous Enrollment Provision rollback is in full swing, we’re only beginning to witness the impacts it has on enrollment numbers, member satisfaction, and payer revenue.
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Core Values Series: Accountability
Check out our newest series centered around our Core Values. Read about Accountability!
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Google Analytics HIPAA Compliance
A recent Health and Human Services bulletin created a nightmare for marketers across the health provider space, as it added some new context regarding third-party trackers to the 1996 law. The release doubled down on the requirements that health care companies must comply with due to the methods third-party tracking technologies disclose PHI without having a signed a BAA.
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Core Values Series: Grit
Check out our newest series centered around our Core Values. Read about Grit!
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A Day in the Life of Seth Howell, Technical Architect
What does it take to be a Technical Architect? Major brains, adaptability, and ingenuity. We proudly present a Penrodian who has all of these things and more: meet Seth Howell, Technical Architect.
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