Salesforce Case Studies for Health, Life Sciences, & Med Dev - Penrod
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Case Study
A Single Platform for Blood Donor Management
See how Penrod helped reduce manual outreach, improve donor engagement and retention, and set our client up for scalable growth with an omni-channel donor management platform built with Salesforce Health Cloud and Marketing Cloud
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Automating Service Contract Management
See how Penrod improved service delivery, streamlined inventory management, and increased customer visibility at Agena Bioscience, an innovative company that helps laboratories translate genomic discoveries into cost-effective testing
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Streamlining Patient Intake to Improve Experiences
See how Penrod improved visibility, reduced time-to-intake, and increased conversions at Autism Learning Partners, a leading behavioral health provider
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When the Spreadsheet Spreads Patient Management too Thin
See how Penrod created a platform that would scale with Medbox's ambitious growth initiatives
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Personalizing Patient Care and Enabling Collaboration
See how Penrod streamlined support, personalized care, and enabled collaboration at Curexa, a leading specialty pharmacy.
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Fixing Complex Quoting Processes
Without an effective quoting system, Cambrex’s team struggled to manage incoming samples for testing
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Mobilizing a personalized marketing strategy
See how Penrod built a platform that would scale with NuMotion's marketing initiatives
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Replacing Siloed Systems with a Unified Platform
See how Penrod streamlined workflows and provided a solid foundation for growth
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Enhancing Gilson’s Customer Service with Experience Cloud
See how Penrod enhanced Gilson's customer service with Salesforce Experience Cloud
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Improving member experience
See how Penrod enhanced member experience at Security Health Plan with a Service Cloud implementation
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Making a Complex Quoting Process Simple
See how Penrod enhanced Gilson's quoting process with Salesforce CPQ
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Helping Defeat COVID-19 with Accessible Testing
See how Penrod is helping Daybreak fight against COVID-19 with convenient, reliable, and rapid testing
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Revolutionizing the Patient Call Center Experience
See how Penrod transformed the call center experience at Fresenius
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Outgrowing a Homegrown Quoting Solution
See how Penrod built a platform that would scale with Lifestation's unprecedented growth.
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Centralizing Disparate Marketing Data with Salesforce Datorama
See how Datorama made our client’s marketing data unified, insightful, and actionable
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Integrating Leads, Inventory, and Cases in Salesforce
See how we built a platform that would manage complicated relationships between providers, patients, and distributors
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Digitally Transforming a Paper-Based Certification Process
See how we transformed paper forms into user-friendly digital registration
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Delivering Compassionate Care for Life-Saving Drug Trials
See how we helped put patients at the center of their healthcare experience
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Improving Healthcare Experiences with a Member Engagement Platform
See how we helped engage members with a platform built on the power of Pardot
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Accelerating Growth with Centralized Data
See how we helped build a single source-of-truth with the power of Sales Cloud
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Aligning Sales and Marketing with a Centralized Platform
See how we aligned sales and marketing to unleash revenue potential
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Creating a 360° View of the Patient in a Centralized Platform
See how we improved patient onboarding with digital forms, created workflows to automate physician referrals, and unified data to provide a 360-degree view of the patient
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Building Healthcare Communities with a Patient Engagement Portal
Penrod partnered with a large hospital system dedicated to the health and well-being of children everywhere. The hospital is ranked among the nation’s best in cardiology, cancer treatment, neonatology, and neurology programs
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A Single Platform for Clinical Trial Management
See how Penrod quickened recruitment, improved patient experience, and streamlined processes with a cloud-based clinical trial management platform built in Salesforce.
Case Study
A Platform for Provider Management
See how Penrod automated prior authorizations and streamlined processes with a cloud-based provider management platform built in Salesforce.