Case Study
Building a Better Patient Portal with Managed Services
In the fast-moving healthcare landscape, digital transformation isn't just a buzzword — it's crucial to drive efficiency, patient satisfaction, and better outcomes. Let’s explore how our client, a leading pediatric care provider, transformed their patient healthcare portal.
Case Study
Revolutionizing Healthcare Credentialing with Salesforce
In the complex, high-stakes world of mental health, efficiency isn’t just a competitive differentiator – it's a life-saving imperative. For our client, a premier mental health services provider operating across multiple states, onboarding new physicians for an expanding population of patients was hampered by an outdated, manual provider credentialing process.
Case Study
Modernizing a Digital Marketing Strategy with Member Segmentation
Our client is a nonprofit insurance company that provides dental care coverage to over 1 million members. With a focus on integrity, service, care, and collaboration, they're one of the largest dental care providers in their region.
Case Study
Automating Impactful Patient Journeys
Our client is a non-profit, independent community hospital that has been delivering high quality care for over a century. In order to build scalable patient journeys, they needed a way to automate engagement.
Case Study
How Penrod's Salesforce Managed Services Extends Capabilities
See how Penrod Managed Services provide seamless support, a focused approach, and consistent improvements at an international medical device company.
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Case Study
Boosting Patient and Provider Engagement with Salesforce Marketing Cloud
Sonora Quest is a leader in clinical laboratory testing in Arizona, performing more than 97 million diagnostic tests per year.
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Case Study
Launching a Modern Business Platform in Just Three Weeks
Learn how Penrod helped Awair improve the lead management processes, develop a multi-channel lead referral system, and increase collaboration with our Salesforce Automation Accelerator
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Case Study
Enabling National Service Processes & Sales Collaboration
See how Starkey, a leader in providing innovative hearing solutions, partnered with Penrod to bring their national service team onto the Salesforce platform, increasing visibility to sales and operational data and paving the way for global adoption
Case Study
A Platform for Provider Management
See how Penrod automated prior authorizations and streamlined processes with a cloud-based provider management platform built in Salesforce.
Case Study
A Single Platform for Clinical Trial Management
See how Penrod quickened recruitment, improved patient experience, and streamlined processes with a cloud-based clinical trial management platform built in Salesforce.
Case Study
Building Healthcare Communities with a Patient Engagement Portal
Penrod partnered with a large hospital system dedicated to the health and well-being of children everywhere. The hospital is ranked among the nation’s best in cardiology, cancer treatment, neonatology, and neurology programs
Case Study
Creating a 360° View of the Patient in a Centralized Platform
See how we improved patient onboarding with digital forms, created workflows to automate physician referrals, and unified data to provide a 360-degree view of the patient
Case Study
Aligning Sales and Marketing with a Centralized Platform
See how we aligned sales and marketing to unleash revenue potential
Case Study
Accelerating Growth with Centralized Data
See how we helped build a single source-of-truth with the power of Sales Cloud
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Improving Healthcare Experiences with a Member Engagement Platform
See how we helped engage members with a platform built on the power of Pardot
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Delivering Compassionate Care for Life-Saving Drug Trials
See how we helped put patients at the center of their healthcare experience
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Digitally Transforming a Paper-Based Certification Process
See how we transformed paper forms into user-friendly digital registration
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Integrating Leads, Inventory, and Cases in Salesforce
See how we built a platform that would manage complicated relationships between providers, patients, and distributors
Case Study
Centralizing Disparate Marketing Data with Salesforce Datorama
See how Datorama made our client’s marketing data unified, insightful, and actionable
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Case Study
Outgrowing a Homegrown Quoting Solution
See how Penrod built a platform that would scale with Lifestation's unprecedented growth.
Case Study
Revolutionizing the Patient Call Center Experience
See how Penrod transformed the call center experience at Fresenius
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Helping Defeat COVID-19 with Accessible Testing
See how Penrod is helping Daybreak fight against COVID-19 with convenient, reliable, and rapid testing
Case Study
Making a Complex Quoting Process Simple
See how Penrod enhanced Gilson's quoting process with Salesforce CPQ
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Case Study
Improving member experience
See how Penrod enhanced member experience at Security Health Plan with a Service Cloud implementation
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Enhancing Gilson’s Customer Service with Experience Cloud
See how Penrod enhanced Gilson's customer service with Salesforce Experience Cloud
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Replacing Siloed Systems with a Unified Platform
See how Penrod streamlined workflows and provided a solid foundation for growth
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Case Study
Mobilizing a personalized marketing strategy
See how Penrod built a platform that would scale with NuMotion's marketing initiatives
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Fixing Complex Quoting Processes
Without an effective quoting system, Cambrex’s team struggled to manage incoming samples for testing
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Personalizing Patient Care and Enabling Collaboration
See how Penrod streamlined support, personalized care, and enabled collaboration at Curexa, a leading specialty pharmacy.
Case Study
When the Spreadsheet Spreads Patient Management too Thin
See how Penrod created a platform that would scale with Medbox's ambitious growth initiatives