WE DELIVER INNOVATIVE SALESFORCE SOLUTIONS

We are a small-to-medium sized business in the association industry and making the move to Salesforce was a HUGE investment and change for our company. There was a lot of fear internally about making the switch and making it successful. We decided to go with Penrod to help lead our implementation to fit our very unique needs and they hit it out of the park.

Every worry we had, they had an answer for. Every time we picked up the phone and called, they answered. They did a great job of challenging us to question our current processes to use Salesforce in the right way, which in the end improved a lot of time-consuming things we do on a daily basis.

Curexa Pharmacy worked closely with the Penrod Team to build out an internal clinical management and workflow optimization tool as well as a CRM for our field team. The Penrod team’s high touch communication and tenacity allowed them to become in tune with the challenges our organization faces and truly understand how to create a meaningful solution via HealthCloud.

Collectively, Penrod’s collaboration has left an immense impact on our technology and ultimately our business, [and] helped us positively change the way we do business.

In looking for a company to assist us in the implementation of CPQ, Penrod quickly came to the top of the list. We met with Penrod who spent a lot of time understanding our products, price book, and how we currently produce quotes. In many instances, we wanted to make sure that we did not implement our exact processes that have today, but rather use the power of CPQ and the experience the Penrod has in the industry to implement CPQ in our System.

In the end, we ended up with a great implementation and a Partner that we will continue to work with as we look for other modules and/or automation to implement in Salesforce for years to come.

My company loves reports. To that end, we all felt the session on reporting capabilities through Salesforce was extremely productive. When we were in this session, people around the room were in unison with an understanding as to why we are made this investment and are switching to this new system.

The attention to detail, and Penrod’s immediacy in responding to our many build requests, has made for a better overall user experience and lends credibility to the great project team who have been working with us. It’s these factors that give me the confidence to know that Penrod will assist us in making this transition happen smoothly when we go live.

Change is never easy and often very daunting for a small organization. So when it was time to change our CRM to Salesforce, in partnership with Penrod…the fear factor certainly set in. However, through multiple in-person meetings, brainstorming sessions, and complete customer service, Penrod has become a true partner for years to come.

Our experience with Penrod goes beyond those associated with our project/implementation. We’ve had the pleasure of meeting most of Penrod’s ever growing team. I look forward to the on-going relationship/partnership our organization has begun in the years that lie ahead.

We (Financial Services publicly traded) have worked with Penrod for the last 8 months. We are very happy with them because of their positive attitude and willingness to help. Our original consulting company only talked about how much work/cost enhancements would be.

We have found that Penrod truly puts their clients needs first. They have hit every deadline, and continue to impress our organization with their Salesforce capabilities. Additionally, we appreciate the personal time that even the owners of the company take, to talk with us about our needs and frustrations. We recommend giving Penrod an opportunity to win your business.