Member Portal

Learn how payers build member portals in Salesforce Experience Cloud that empower exceptional experiences.

Sales Force Automation For Labs

Learn how labs accelerate pipeline velocity and increase lead visibility with Salesforce.

Sales Force Automation For Medical Device Companies

Learn how medical device companies accelerate pipeline velocity and increase lead visibility with Salesforce.

Provider Network Management

Learn how provider network management with Salesforce helps payers grow their care delivery networks to broaden member access to care.

Provider Relationship Management

Learn how Salesforce helps you grow provider relationships, manage physician networks, and discover new referral opportunities.

Dental Clinic Portal

Learn how Salesforce Experience Cloud builds a foundation for dental clinic portals that engage patients, improve outcomes, and personalize care.

Mental Health Patient Portal

Learn how Salesforce Experience Cloud builds a foundation for mental health patient portals that increase patient satisfaction, improve outcomes, and broaden access to care.

Clinical Trial Management

Learn how end-to-end clinical trial management with Salesforce can quicken participant recruitment, improve patient experiences, and streamline clinical processes.

Population Health Management

Learn how population health management in Salesforce improves healthcare outcomes in groups of patients with segmentation and engagement.

Care Plan Management

Make collaborative care plans available to every member of the care team to enable high-touch patient interactions.

Match Exception Management

Automate match exception resolution by aligning people, processes, and data with Salesforce Service Cloud.

Contract Management

Healthcare providers manage thousands of contract renewals per year. Just one renewal slipping through the cracks could mean significant financial penalties, or critical patient services not being available.

Supplier Management

Healthcare providers coordinate thousands of interactions every year between hundreds of stakeholders just to maintain supplier relationships. These manual processes cause back orders, past due purchase orders, and guarantee mismanaged returns.

Medical Item Management

Navigating the complexities of item management, substitutions, and additions in the healthcare supply chain carries many risks. Not only is patient safety at stake, but manual processes lead to regulatory and compliance concerns as well.

Appeals and Grievances Management

The complaints, appeals, and grievances (CAG) management use case increases productivity, optimizes accuracy, builds member loyalty, and ensures compliance with the CMS.

Utilization Management

The utilization management use case guarantees the involvement of all parties - providers, payers, and members - in ensuring timely and appropriate treatment.

Provider Credentialing

When built on Salesforce, the provider credentialing use case creates a single source of truth across enrollment, contracting, credentialing, marketing, and sales.

Supply Chain Management

When built on Salesforce, the supply chain management use case streamlines order entry, optimizes clinical workflows, automates supply procurement, and ensures pricing consistency.

Provider Recruitment

When built on Salesforce, provider recruitment platforms accelerate time-to-revenue with automated processes to streamline identifying, recruiting, and contracting talent.

New Jersey Bill 332 Compliance

When using Salesforce and Marketing Cloud, healthcare companies in New Jersey can fulfill all the requirements of Bill 332.

Patient Acquisition

When built on Salesforce, patient acquisition and intake platforms can empower healthcare organizations to effortlessly track and manage all referrals and new patients from a single engagement platform.

Mammogram Scheduling

To encourage mammogram screenings and prioritize community health, it is crucial to focus on specific patient populations and tailor outreach tactics accordingly.

Holistic Patient Indexes

To optimize healthcare outcomes, it is imperative to proactively monitor patients using a combination of clinical and non-clinical factors. These factors seamlessly integrate to provide comprehensive insights into the patient, enabling the calculation of objectively-created risk scores.

HIPAA Compliant Web Tracking

The delicate balance between compliance and digital marketing strategies in the healthcare and life sciences industry is causing growing concern.

Patient Segmentation

Patient segmentation is critical for healthcare providers as it allows for personalized healthcare delivery, enhancing both the patient experience and health outcomes.

Support Center

Use Salesforce to deliver personalized patient and provider support experiences on a single platform.