Dreamforce Central

As we move into a post-digital era, AI, data, and CRM are impacting every industry. Hear how public health leaders are turning these trends into calls to action.

See how public health is recreating the holistic health journey concept at the platform level, giving teams a foundation that matches today’s most critical strategies for success.

Payer networks must balance access, adequacy, value, and satisfaction, while increasing efficiency with less. See how an AI-based CRM connects systems and utilizes data to deliver quality and access.

Modernize patient, member, and provider experiences. Reduce costs with automation. And help teams deliver life-saving devices and therapies, faster with Salesforce, the #1 AI CRM for health.

Learn how leading healthcare experts leveraged Health Cloud to transform a cloud-based member services center, producing actionable insights and paving the way for AI-driven member engagement.

Learn how Dexcom is leveraging the power of Marketing Cloud to communicate and provide value to global audiences.

See how payers are guiding prospective members through a connected shop and enrollment journey while leveraging AI and CRM to increase productivity and ensure positive customer experiences.

Learn how to connect and centralize your healthcare data in real time, from every source on a compliant and secure platform.

How a medical group achieved the Quintuple Aim in healthcare through digital transformation with UCaaS & CCaaS from a 360-degree view of the client to natural language IVRs & omni-channel capabilities

Create a trusted foundation for responsible, sustainable, and ethical generative AI practices with Shield, Security Center, and more.

See how the latest Health Cloud innovations help organizations personalize experiences, automate processes, and drive better health outcomes with real-time data and AI-powered flows.

Unleashing the power of digital transformation in B2B interactions: Embark on a captivating journey with Olympus as they revolutionize customer engagement with Salesforce multicloud solutions.

An inspiring theater session by Sadagopan to unveil the symbiosis of HCLTech and Salesforce capabilities. Immerse yourself in this transformative dialogue for a dynamic, technology-driven future.

Discover insights, experiences, and best practices for self-service solutions to enhance customer experiences and streamline operations.

Learn how medtech organizations are using AI and data to find efficiencies within their operations to help reduce revenue leakage and increase productivity.