Agena Bioscience

See how Penrod improved service delivery, streamlined inventory management, and increased customer visibility at Agena Bioscience, an innovative company that helps laboratories translate genomic discoveries into cost-effective testing

Using Salesforce to Improve Care Management

Equipping healthcare professionals with the right technology can dramatically improve their care management strategies, from elevating the patient experience to increasing the ease of finding and analyzing health records in order to make the right decision. Learn how Salesforce Health Cloud can be the one instance you need to fully manage the patient experience.

Equipping healthcare professionals with the right technology can dramatically improve their care management strategies, from elevating the patient experience to increasing the ease of finding...

Service Cloud vs Health Cloud

The key things you need to know about Service Cloud vs Health Cloud, all in an easy-to-read chart.

In today’s digital world, your patients have nearly unlimited options when it comes to choosing their care. Furthermore, government regulations like OPPS and the 21st...

Improve Product Quality With the Power of Salesforce

Did you know that Salesforce can help improve your product quality? In this on-demand webinar with our partner Propel, we’ll show what the CRM used by leading B2B and B2C e-commerce businesses can do to take medical device companies to the next level.

Did you know that Salesforce can help improve your product quality?In this on-demand webinar with our partner Propel, we'll show what the CRM used by...

How Penrod Used Service Cloud To Solve Security Health Plan’s Customer Service Headaches

During open enrollment period for health insurance, Security Health Plan faced the challenge of meeting high customer service call volumes, managing a heavier load of data, and managing platforms their customer service agents (CSAs) use. Security Health Plan offers health insurance plans for families, individuals, and employer groups. They also work with individuals over 65 […]

During open enrollment period for health insurance, Security Health Plan faced the challenge of meeting high customer service call volumes, managing a heavier load of...

How Penrod Decreased Training Time For Security Health Plan’s Customer Service Agents

Security Health Plan offers health insurance plans for individuals, families, and employer groups. In addition, they provide Medicare supplemental plans for individuals 65 and over and BadgerCare plans for Wisconsin families who need assistance affording health insurance. As part of the Marshfield Clinic Health System, Security Health Plan has helped Wisconsin residents find and obtain […]

Security Health Plan offers health insurance plans for individuals, families, and employer groups. In addition, they provide Medicare supplemental plans for individuals 65 and over...