Case Study

Personalizing Healthcare Experiences with a Member Engagement Platform

Penrod partnered with a leading health insurance company focused on telemedicine, transparent health expenses, and healthcare-focused technology interfaces.

As their services became more popular, the health plan experienced rapid growth. Maintaining their member-centric approach was becoming more and more unsustainable with each new member.

Without a member engagement solution, our client risked losing their key service differentiator.

Read our case study to see how Penrod's solution:

Improves member experience

Improves campaign tracking

Increases engagement metrics like click-throughs and email opens