Our client is a pharmaceutical company that manufactures treatments for rare bone cancer disorders in children, specifically related Fibrodysplasia Ossificans Progressiva (FOP). Their mission is to accelerate access of therapy options to patients affected by ultra-orphan diseases worldwide.
In order to maximize the reach of its pharmaceuticals, our client needed robust insight into those suffering from FOP, and a process to refer them to high-quality physicians.
Disparate data created by a fragmented view of the patient
A custom implementation of Health Cloud to centralize data in one platform - providing a 360° view of each patient and a seamless physician referral workflow
Faster intake, streamlined referrals, and robust reporting
Disparate data created a fragmented view of the patient. This created a number of pain points:
Penrod and the client brainstormed an ideal system that would generate automated reports based on a 360° patient view, enabling key stakeholders to make quicker decisions. Additionally, centralized data would enable workflows to seamlessly process and refer patients to physicians.
Salesforce Health Cloud
Penrod advised that the company would need a platform capable of secure record storage, digital signing, and automated workflows to take their process to the next level.
As a result of Penrod's Health Cloud implementation, our client saw a number of immediate improvements.
Digital forms eliminated manual data entry, leading to faster consent and onboarding
Patients are quickly referred to high-quality physicians with a powerful automated workflow.
Stakeholders across the organization can easily run reports to generate a complete, 360° view of any patient.