Hitting the Road to Seamless Medical Transportation with Salesforce Managed Services

The Solution

Efficiency and optimization are not just about saving dollars and cents; they are about saving lives. Here are some of the critical enhancements and results achieved through Penrod’s managed services:

• Insurance Qualification Workflows
  Our client’s platform now quickly identifies the closest in-network providers for emergency care, ensuring patients receive timely and cost-effective treatment.
• Transport Selection Workflows
  The system determines the best transport method, whether by ambulance or helicopter, optimizing patient transfers' speed and cost.
• Clinical Escalations
  Nurses now have a 360° view of patients’ clinical notes, facilitating evidence-based clinical decisions and escalations.
• Partner Community
  Salesforce Experience Cloud gives providers have a more convenient way to enter patient referrals, improving communication and coordination.
• Updated Page Layouts
  Enhanced data entry layouts speed up the process and minimize errors, ensuring accurate and timely information capture.
• Improved Case Management Processes
  Streamlined case management processes make it easier to manage patient cases efficiently.

The Future

What does the future hold for our client? They'll be at the forefront of the Salesforce healthcare roadmap, thanks to Penrod.

One key advantage of partnering with a managed services provider is leveraging their deep relationship with Salesforce. As a company backed by Salesforce Ventures and a Salesforce Partner Advisory Board member, Penrod offers unique access to the latest healthcare roadmaps, exclusive product expertise, and best practices.

From integrating its tech stack with Mulesoft to employing artificial intelligence for process optimization, our client is paving a road to growth with Salesforce Health Cloud.

Conclusion

By partnering with Penrod, our client has optimized its Salesforce Health Cloud platform, streamlined its workflows, and enhanced its overall operational efficiency. This partnership has allowed our client to focus on what it does best: providing timely and affordable medical transportation to patients in need.

Are you ready to optimize your healthcare operations with Salesforce's power? Contact Penrod today to learn how we can help you achieve your goals and streamline your processes.