Identify Match Exceptions
Easily identify exception volume, suppliers with the most exceptions, and the value of invoice overcharges
Assign Match Exceptions
Automatically assign exceptions to queues based on agent workload and specialty
Resolve Match Exceptions
Proactively resolve exceptions faster with triggered engagement templates and automated escalations
Featured Resource
How Salesforce Excels at Supply Chain Management for Healthcare
Learn how hospitals are configuring Service Cloud to mitigate match exceptions
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The results are clear.
HealthChain lowers match exception volume, quickens time-to-resolution, and lowers overcharges in real-world testing.
Time-to-Resolution
50 Days
13 Days
Match Exceptions
8000+
900
Overcharge Amount
170%
1%
Ensure transparency and compliance in a unified platform.
Easily identify exception volume, suppliers with the most exceptions, and the value of invoices.
Create ownership and balance across your teams.
Create individual work queues from creation to closure.
Empower timelines and efficiency across the entire exception lifecycle.
Automate case creation, assignment, escalation, and closure.
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Get a free consultation.
Learn how to leverage the power of Salesforce and HealthChain to automate match exception resolution.
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