State of the Pharma Call Center

In this on-demand webinar, we’re joined by our friends at Vonage to discuss patient expectations for pharmaceutical support experiences.Learn how to retain customers by solving routing bottlenecks, agent delegation issues, manual data entry, and decentralized data.

In this on-demand webinar, we're joined by our friends at Vonage to discuss patient expectations for pharmaceutical support experiences.Learn how to retain customers by solving...

Agena Bioscience

See how Penrod improved service delivery, streamlined inventory management, and increased customer visibility at Agena Bioscience, an innovative company that helps laboratories translate genomic discoveries into cost-effective testing

Our Take on the Salesforce Release Notes

Our team of Salesforce experts combed through the Salesforce Release Notes document. Here are the top 5 things that stood out to us.

Our team of Salesforce experts combed through the Salesforce Release Notes document. Here are the top 5 things that stood out to us. Trailblazer.me will...

IOT Medical Device Streaming with Field Service Lightning

Check out the video that was featured at the Dreamforce Field Service Center! It’s a use case that demonstrates the power and flexibility of Field Service Lightning Mobile to assist workers in the field.

Video Transcription Today I’m going to be demonstrating for you a scenario in which the Field Service Lightning (FSL) Mobile App can be leveraged to...

Improve Product Quality With the Power of Salesforce

Did you know that Salesforce can help improve your product quality? In this on-demand webinar with our partner Propel, we’ll show what the CRM used by leading B2B and B2C e-commerce businesses can do to take medical device companies to the next level.

Did you know that Salesforce can help improve your product quality?In this on-demand webinar with our partner Propel, we'll show what the CRM used by...

Practical Use Cases for Salesforce Field Service Lightning

Not only is Field Service Lightning an ideal solution for field service management (after all, it lets you connect your entire workforce, products, and customers on one platform to deliver exceptional on-site service), it can be customized to meet the unique needs and growth strategies of individual businesses. We’ve brought together three of our favorite […]

Not only is Field Service Lightning an ideal solution for field service management (after all, it lets you connect your entire workforce, products, and customers...