A Day in the Life of a Field Service Lightning Expert

We caught up with Adam, one of our resident Field Service Lightning experts, as he sat outside enjoying a sunny Dallas day and a cup of strong coffee, to chat about why he loves his clients, his job, and, of course, Salesforce. Adam started his journey to Salesforce like many of his clients: overwhelmed by […]

We caught up with Adam, one of our resident Field Service Lightning experts, as he sat outside enjoying a sunny Dallas day and a cup...

Field Service Lightning – Our Favorite Features

Field Service Lightning (FSL) is a powerful Salesforce tool for Salesforce customers who need to manage a mobile workforce. It works well in industries like public utilities, professional services, manufacturing, and financial services. It provides the central platform to coordinate field operations, including scheduling service appointments, dispatching mobile workers and equipment, as well as tracking […]

Field Service Lightning (FSL) is a powerful Salesforce tool for Salesforce customers who need to manage a mobile workforce. It works well in industries like...

The Summer ’18 Release Is Here! Here’s What We’re Loving So Far!

We recently got our hands on the Salesforce Summer ’18 Release, and we’re thrilled with the updates and new features they’ve added. Here’s our take on the features we think will be the most helpful to our clients. Cropping Your Images This new image editing feature will come as a huge relief to anyone who […]

We recently got our hands on the Salesforce Summer '18 Release, and we're thrilled with the updates and new features they've added. Here's our take...

How Lightning Will Make Your Life Easier With The Spring ‘18 Release

Salesforce’s Spring ‘18 Release has way too much cool stuff to cover in one blog post. Lots of good things happening that are going to make Salesforce admin, devs, and users’ lives easier. For starters, all those Lightning updates! We’re over here nerding out about each and every change Salesforce is doing to make Lightning […]

Salesforce’s Spring ‘18 Release has way too much cool stuff to cover in one blog post. Lots of good things happening that are going to...

Demystifying Consumer Products in Field Service Lightning

  Using Products Consumed in Salesforce Field Service Lightning (FSL) can be an easy solution if you want to better enable your agents to track products they use while completing a work order. You have the option to pull from just the products that are in your Pricebook or items that are tied to your […]

  Using Products Consumed in Salesforce Field Service Lightning (FSL) can be an easy solution if you want to better enable your agents to track...

Lightning Process Builder: Customer Journeys

  In Lightning Process Builder: One Process To Rule Them All, Director of Salesforce Platform, Jake Brushafer, showed us how to prioritize calls or invoke controls using Salesforce’s Lightning Process Builder. Today, Director of Salesforce Practice, Lacey Van Syckle, will overview how you can also leverage this tool to improve your customer’s overall experience with […]

  In Lightning Process Builder: One Process To Rule Them All, Director of Salesforce Platform, Jake Brushafer, showed us how to prioritize calls or invoke...