Creating an effective provider marketing strategy needs to be a top priority. However, marketing to healthcare providers with multiple branches and locations, medical practitioners, labs, clinics, and other institutions is a major pain point.
Creating an effective provider marketing strategy needs to be a top priority. However, marketing to healthcare providers with multiple branches and locations, medical practitioners, labs, clinics, and other institutions is a major pain point.
Most agents are well-equipped with the soft skills necessary to handle every case with empathy, patience, and active listening. Their performance is often bottlenecked by a non-human factor…technology.
Most agents are well-equipped with the soft skills necessary to handle every case with empathy, patience, and active listening. Their performance is often bottlenecked by a non-human factor…technology.
88% of consumers expect on-demand support from pharmaceutical companies. What are you doing to address the shift? In this original research report, we examine consumer expectations for pharma support experiences in 2021.
Outsourcing is a way to avoid finding the talent a pharma company requires from its agents. But like everything, there are always trade-offs.