Encourage User Adoption of a New Salesforce Implementation
With the patient experience at the forefront of providers’ minds going into 2022 and beyond, delivering exceptional customer service is key.
The Guide to Salesforce Org Migrations
With the patient experience at the forefront of providers’ minds going into 2022 and beyond, delivering exceptional customer service is key.
Improving Patient Service Experiences with Better Platforms (and the Kano Model)
With the patient experience at the forefront of providers’ minds going into 2022 and beyond, delivering exceptional customer service is key.
State of the Pharma Call Center
In this on-demand webinar, we’re joined by our friends at Vonage to discuss patient expectations for pharmaceutical support experiences.Learn how to retain customers by solving routing bottlenecks, agent delegation issues, manual data entry, and decentralized data.
In this on-demand webinar, we're joined by our friends at Vonage to discuss patient expectations for pharmaceutical support experiences.Learn how to retain customers by solving...
How Successful Pharmaceuticals Market to Providers with Multiple Locations
The average American spends about $1,200 on drugs every year. For this reason alone, impactful marketing programs should be a top priority for any player in the pharmaceutical industry looking to get a piece of the pie. The trouble is, marketing drugs and medical devices to healthcare providers with multiple branches and locations, medical practitioners, labs, clinics, and other institutions is an uphill task. With so much medical spending these days, it pays to invest some time finding the right strategy to promote pharma products.
Related Content We helped Medbox ditch the spreadsheet. See how Salesforce pharma CRM enhanced patient management, streamlined the referral process, and unified data at MedBox,...
How Contact Tracing Technologies Are Transforming Medical Advertising
Contact tracing has been at the core of infectious disease control since the 1920s. It was first used to curb the spread of syphilis and later for the prevention and linkage to medical care for HIV/AIDS patients. Hence, when the infectious COVID-19 pandemic hit, it was an easy choice to pick up to get the disease under control. However, a few things had to change to improve its efficacy and make the process faster and seamless.
Related Content We helped Medbox ditch the spreadsheet. See how Salesforce pharma CRM enhanced patient management, streamlined the referral process, and unified data at MedBox,...