In healthcare, efficiency is the difference between life and death – and transportation is a crucial component of delivering healthcare. For our client, Salesforce Health Cloud is a core component of their call center, driving the operations that fuel their business. However, they faced significant challenges in hiring Salesforce staff with healthcare expertise and full-stack skills — often called “Salesforce unicorns” — who can be difficult and expensive to find.
While our client had plans to develop an internal admin team, they needed an immediate solution to bridge the gap. They turned to the Salesforce partner ecosystem in search of a managed services partner who could provide the expertise and flexibility they required.
Optimizing Health Cloud with healthcare-focused, full-stack Salesforce talent
Penrod’s healthcare-focused Salesforce managed services
Access to a full-stack Salesforce team, optimized Health Cloud processes, and future-proofed platforms
Efficiency and optimization are not just about saving dollars and cents; they are about saving lives. Here are some of the critical enhancements and results achieved through Penrod’s managed services:
What does the future hold for our client? They'll be at the forefront of the Salesforce healthcare roadmap, thanks to Penrod.
One key advantage of partnering with a managed services provider is leveraging their deep relationship with Salesforce. As a company backed by Salesforce Ventures and a Salesforce Partner Advisory Board member, Penrod offers unique access to the latest healthcare roadmaps, exclusive product expertise, and best practices.
From integrating its tech stack with Mulesoft to employing artificial intelligence for process optimization, our client is paving a road to growth with Salesforce Health Cloud.
By partnering with Penrod, our client has optimized its Salesforce Health Cloud platform, streamlined its workflows, and enhanced its overall operational efficiency. This partnership has allowed our client to focus on what it does best: providing timely and affordable medical transportation to patients in need.
Are you ready to optimize your healthcare operations with Salesforce's power? Contact Penrod today to learn how we can help you achieve your goals and streamline your processes.