THE ROLE
Our Delivery Manager, Data and Analytics will be responsible for growing Penrod’s capabilities in the HLS ecosystem to include Mulesoft and Tableau Implementation Services. Reporting to the Chief Delivery Officer, the Delivery Manager, Data & Analytics, will be accountable for the team that executes any Data Management, Data Integration, Data Mapping and Analytics deliverables within our Implementations. This includes ensuring the team maintains a 80% average utilization, produces on-time & high-quality deliverables through coaching & management.
As a Salesforce Healthcare and Life Sciences expert navigator, Penrod builds amazing experiences that keep its partners ahead of the digital curve.
Join a great team!
REQUIREMENTS
What You Must Do To Be Successful In This Position:
- Ability to coach development and data integration direct reports and hold them accountable to their job expectations
- Ensures team maintains an average utilization of 80%
- Ensures direct reports maintains an average CSAT score of 8.5 or above
- Manage improvements for underperformance within team
- Set high standards & goals for direct reports and self
- Calm under pressure, even in urgent situations
- Ability to motivate others
- Open to assisting in the Sales process for technical expertise
- Work with peers, direct reports, leadership to unblock technical blockers hindering team from being successful
- Customer & Solution Focused
What Skills & Experiences We’d Like You To Have:
- 2+ years of management experience
- 5-6 years of development/data experience
- Experience with ELT tools such as Redox, Mulesoft, Dell Boomi
- Experience in managing at least 5 technical focused employees
- Experience in improving the consulting quality, delivery & best practices for developer and/or data integration team members
- Implemented Data Integrations, Migrations, Analytics for at least 20 Salesforce implementations/projects
- Must be self-directed and thrive in a fast-paced and entrepreneurial culture
- Ability to coach team members and hold them accountable to their job expectations
- Manages improvements for underperformance within team
- Sets high standards & goals for direct reports and self
- Calm under pressure, even in urgent situations
- Ability to motivate others
- Works with peers, direct reports, leadership to unblock technical blockers hindering team from being successful
- Customer & Solution Focused
- Mulesoft Certification
- Tableau Experience Preferred
- HLS industry experience preferred
PERKS
Penrod offers its employees a creative and fast-paced working environment. Penrod differentiates itself from others by hiring people who can grow with our company. We hire some of the brightest minds and invest in their personal growth while avoiding politics.
Penrod is a fast-paced, self-driven, highly inclusive culture.
- Work/Life Integration
- 100% Health, Dental, & Vision Coverage
- Unlimited PTO
- Volunteer Time Off
- 401k
- Training Cost Coverage
- Paid Parental Leave
- Biannual company get-together — PenrodPalooza!
- Gym reimbursement
We hope to hear from you soon!
Please note:
Penrod is an equal opportunity employer. Penrod does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.
To all recruitment agencies:
Penrod does not accept agency resumes. Please do not forward resumes to our jobs alias, Penrod employees, or any other company location. Penrod is not responsible for any fees related to unsolicited resumes.
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