The Role
Our Salesforce Consultant completes design and consultant sessions with clients, owns architecture and build of Salesforce solutions, and delivers top quality products with industry best practices and guidance. Are you a team player that loves collaborating? We want you!
As a Salesforce Healthcare and Life Sciences expert navigator, Penrod builds amazing experiences that keep its partners ahead of the digital curve.
Join a great team!
Requirements
What You Must Do To Be Successful In This Position:
- Within the first two weeks lead a client solution design session with a Health & Life Sciences client
- Within the first 3-4 weeks, complete the documentation of a client technical architecture for a Health & Life Sciences client
- Complete the architecture of at least 10 customer solutions within the first year of employment and delegate the implementation to other team members
- Maintain average CSAT Score of 8.5 Above
- Balance 1-5 projects at a given time - Develop and maintain validation rules, custom workflows and process, lead/opportunity pipeline management, service request and bug and feature requests, test and QA in sandbox and be the master of clean data
- Develop reporting and dashboard functions as well as business intelligence analytics
- Train/support end users with respect to their use of the Salesforce application
- Perform detailed analysis of business and technical requirements, in close collaboration with Project Managers and client stakeholders
- Lead Salesforce technical architecture discussions and manage/educate stakeholders; manage the development lifecycle to ensure the delivery of highly secure solutions that are optimized for performance and built to scale
- NOTE: Based on the nature of our clients, and our contracts with them, certain vaccinations may be required
What Skills & Experience We’d Like You To Have:
Minimum qualifications:
- 3+ years of Salesforce experience
- Experience implementing Sales, Service, and Community Cloud
- 2+ years of Consulting Experience
- Experience with building custom declarative automations(Flows, Guided Engagement, Process Builders)
- Superior time management, prioritization and communication skills
- A wide degree of flexibility and latitude is expected
- Extremely detail oriented
- The ability to gather essential business requirements and translate them into functional designs
- Strong analytical, problem-solving, and organizational skills
- Ability to handle stress and last-minute, urgent requests
- Maintains empathy and positivity towards clients and team during challenging situations and/or relationships.
Preferred qualifications:
- FSL, HC, or CPQ experience is a bonus (not required but must have interest in atleast one of these technologies)
- HLS industry experience
- Experience in enterprise software
- Strategic planning experience
- Strong analytical, problem-solving, and organizational skills
- Ability and willingness to travel up to 25%
Work Perks
Penrod offers its employees a creative and fast-paced working environment. Penrod differentiates itself from others by hiring people who can grow with our company. We hire some of the brightest minds and invest in their personal growth while avoiding politics.
Penrod is a fast-paced, self-driven, highly inclusive culture.
- Work/Life Integration
- 100% Health, Dental, & Vision Coverage
- Unlimited PTO
- Volunteer Time Off
- 401k
- Training Cost Coverage
- Paid Parental Leave
- Biannual company get-together — PenrodPalooza!
- Gym reimbursement
We hope to hear from you soon!
Please note:
Penrod is an equal opportunity employer. Penrod does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.
To all recruitment agencies:
Penrod does not accept agency resumes. Please do not forward resumes to our jobs alias, Penrod employees, or any other company location. Penrod is not responsible for any fees related to unsolicited resumes.