In today’s digital world, your patients have nearly unlimited options when it comes to choosing their care. Furthermore, government regulations like OPPS and the 21st Century Cures Act will only increase transparency and consumerism.
Given this, healthcare companies don’t just need excellent service – they need every tool they can get to produce better healthcare outcomes, and this is where the matter of “Service Cloud vs Health Cloud” is extremely relevant.
Health Cloud strives to enable healthcare companies to stand out in the crowded landscape with an integrated system that extends the power of service cloud to track referrals, provide personalized care with 360° insights, and engage patients with meaningful campaigns.
Our chart below highlights the major “extensions” in Health Cloud.
Health Cloud
Total Care Management
Service Cloud
Service Management