Salesforce Case Studies

Check out our library of Salesforce case studies to see why Penrod has the proven experience to take your organization to the next level.

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Case Study

Improving Member Support with a Unified Platform and Marketing Journeys

Learn how a large TPA centralized support, leading to improved member satisfaction, faster case resolution, and increased agent efficiency.

Case Study

Sonora Quest Case Study

Sonora Quest partnered with Penrod to leverage Salesforce Marketing Cloud in an effort to boost their engagement with patients and providers. Together we were tasked with implementing their initial digital marketing strategy and ditching disparate spreadsheets and processes to create a unified 360-view of a patient or provider from a single flexible platform.