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What is Salesforce Vaccine Cloud?

With vaccine distribution well underway, we’ve hit a milestone in the fight against COVID-19. However, developing a vaccine was only the beginning of the battle. Today, players across the healthcare ecosystem are facing the logistical challenges posed by inventory management, vaccine administration, patient education, and staff training.

Fortunately, many of these complicated issues can be addressed with technology.

Yesterday, Salesforce announced an entirely new cloud that promises to help healthcare providers distribute vaccines more efficiently. Obviously, this release is timely given the distribution challenges of a COVID-19 vaccine that carries unique storage, transportation, and logistical concerns.

However, the benefits of Vaccine Cloud go well beyond the obvious benefits it contributes to the fight against COVID-19. Consider the new COVID strains, existing viruses, and unknown pandemics yet to come…Vaccine Cloud has the potential to ensure clinics are equipped to manage inventory, administer vaccines more safely, engage patients, and train staff more efficiently than ever before.

“The biggest challenge the world faces right now is orchestrating the distribution of billions of vaccine doses. Technology can play a critical role in ensuring it’s done efficiently, effectively, and equitably,” said Bret Taylor, President and COO of Salesforce. “We’re proud to be supporting organizations through their recovery and helping to protect people from the effects of COVID-19.”

What is Vaccine Cloud? 

Vaccine Cloud is the emerging healthcare technology to make vaccine distribution rapid and data-driven. The benefits can be described in four major components; inventory management, vaccine administration, community engagement, and staff enablement.

Inventory Management

Maintain and predict the right amount of vaccines, syringes, and PPE for your patient population

  • Reduce Waste, Avoid Excess
    Prioritize inventory levels based on data-driven analysis of demand and supply
  • Visualize Trends
    Make data-driven decisions with AI-enhanced dashboards that make inventory forecasts more accurate

Safer Administration

Stop community spread with remote scheduling, pre-screening, and proof of vaccination through common digital credentialing standards

  • Remote Scheduling
    Simple, web-based forms take the guesswork out of how to schedule vaccine appointments
  • Pre-Screening
    Enable safer care with telehealth, allowing patients to be screened from the safety of their own homes
  • Proof of Vaccination
    Build a safer community by granting proof of vaccination through common Digital Credentialing standards

Community Engagement

Drive better vaccine outcomes in your community with automated, omni-channel communications that make complicated vaccine protocols easy

  • Vaccine Follow-up
    Simple, omni-channel messages ensure second doses are taken at the right time
  • Track Health Outcomes
    Survey your patient population post-vaccination to monitor efficacy across populations
  • Communicate Proactively
    Inform patients about potential recalls and trace adverse events

Staff Enablement

Train staff with robust learning tools that quickly get them up to speed and into the field

  • Create a Culture of Learning
    Quickly launch new educational experiences with pre-built e-learning templates
  • Make Learning Fun
    Motivate staff with a gamified learning experience that includes points, badges, and more

Who is Vaccine Cloud For?

Vaccine Cloud stands to impact the entire healthcare ecosystem – including healthcare organizations, government agencies, businesses, nonprofits, and educational institutions.

Healthcare Providers
Healthcare providers can utilize Vaccine Cloud to maintain and predict vaccine doses, administer vaccines more safely, engage patients with proactive communication, and train staff with robust learning tools.

Government
Vaccine Cloud will give federal entities insight into vaccination progress. This informs decisions about securing enough doses and evaluating patient outcomes.

Private Businesses
Certain businesses will require employees to receive vaccinations, and Vaccine Cloud will help them schedule appointments, evaluate outcomes, and handle logistics if more than one vaccination shot is necessary.

Our Final Take

We’re always excited whenever Salesforce announces a new solution. Given the challenges clinics are currently facing regarding vaccine distribution, we’re especially hopeful that Vaccine Cloud will be an amazing asset in the fight against COVID-19.

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