Salesforce Use Cases

Check out the ways Salesforce solves use cases across the healthcare, life sciences, and medical device industries.

Use Case

Physician Network Outreach

Learn how payers are complying with state-level physician network outreach rules by using the power of Salesforce.

Read More →
Use Case

Home Health Route Planning

Learn how Salesforce Maps helps in-home caregivers get from point A to B on time, visit more patients, and reduce administrative work

Read More →
Use Case

Home Health Scheduling

Learn how appointment scheduling is essential for fostering strong relationships between patients and providers

Read More →
Use Case

Member Portal

Learn how payers build member portals in Salesforce Experience Cloud that empower exceptional experiences.

Read More →
Use Case

Sales Force Automation For Labs

Learn how labs accelerate pipeline velocity and increase lead visibility with Salesforce.

Read More →
Use Case

Provider Network Management

Learn how provider network management with Salesforce helps payers grow their care delivery networks to broaden member access to care.

Read More →
Use Case

Population Health Management

Learn how population health management in Salesforce improves healthcare outcomes in groups of patients with segmentation and engagement.

Read More →
Use Case

Appeals and Grievances Management

The complaints, appeals, and grievances (CAG) management use case increases productivity, builds member loyalty, and ensures compliance with the CMS.

Read More →
Use Case

Utilization Management

The utilization management use case guarantees the involvement of all parties - providers, payers, and members - in ensuring timely and appropriate treatment.

Read More →
Use Case

New Jersey Bill 332 Compliance

When using Salesforce and Marketing Cloud, healthcare companies in New Jersey can fulfill all the requirements of Bill 332.

Read More →