Case Study
Delivering Exceptional Member Support with Unified Platforms
Learn how a leading healthcare payer reduced agent burnout, increased member satisfaction, and improved compliance.
Read More →Case Study
Improving Member Support with a Unified Platform and Marketing Journeys
Learn how a large TPA centralized support, leading to improved member satisfaction, faster case resolution, and increased agent efficiency.
Read More →Case Study
Patient Views
Penrod partnered with a pharmaceutical company that manufactures treatments for rare bone cancer disorders in children, specifically related Fibrodysplasia Ossificans Progressiva (FOP). In order to maximize the reach of its treatments, our client needed robust insight into those suffering from FOP, and a process to refer them to high-quality physicians.
Read More →Case Study
Patient Care
Learn how Penrod helped a leading pharmaceutical company put patients at the center of their healthcare experiences with Salesforce Health Cloud.
Read More →Case Study
Curexa
See how Penrod streamlined support, personalized care, and enabled collaboration at Curexa, a leading specialty pharmacy.
Read More →Case Study
MedBox
Penrod improved visibility, reduced time-to-intake, and increased conversions at Medbox.
Read More →