Case Study
Improving Member Support with a Unified Platform and Marketing Journeys
Learn how a large TPA centralized support, leading to improved member satisfaction, faster case resolution, and increased agent efficiency.
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Tackling Marketing Challenges Head-On with Salesforce Managed Services
Learn how Penrod's Salesforce Managed Services drove member engagement and improve data management at a large dental insurer.
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A World-Class Administration Portal for World-Wide Health Insurance
Learn how Penrod helped an international insurance company enhance the experiences of plan administrators.
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Transforming Patient Portal Experiences in Healthcare
See how Penrod delivered exceptional patient experiences by improving our client's healthcare portal in a managed services engagement.
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Modernizing a Digital Marketing Strategy with Member Segmentation
See how Penrod leveraged business intelligence, segmentation, and personalization to engage members, brokers, employers, and providers
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Provider Management Platform Built on Health Cloud
Our client is a local, nonprofit, managed care organization focused on improving the health of Texas residents. They offer one of the largest portfolios of affordable or no-cost plans that serve one of the largest provider networks.
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