Case Study
Delivering Exceptional Member Support with Unified Platforms
Learn how a leading healthcare payer reduced agent burnout, increased member satisfaction, and improved compliance.
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How Our Client Keep Labs Running Smoothly—Even Through Big Changes
Learn how a lab maintenance services provider keeps their inventory systems running even during times of change.
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Salesforce Managed Services Case Study
See how Penrod Managed Services provide seamless support, a focused approach, and consistent improvements at an international medical device company.
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Patient Views
Penrod partnered with a pharmaceutical company that manufactures treatments for rare bone cancer disorders in children, specifically related Fibrodysplasia Ossificans Progressiva (FOP). In order to maximize the reach of its treatments, our client needed robust insight into those suffering from FOP, and a process to refer them to high-quality physicians.
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Member Engagement
Learn how our client improved member healthcare experiences with an engagement platform that gives a personal touch during every interaction.
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Digital Transformation
See how we transformed paper forms into user-friendly digital registration
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Convergent Dental
Convergent Dental is a dental equipment and technology company known for computer-aided innovations, such as the Solea CO2 dental laser.
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Agena Bioscience
See how Penrod improved service delivery, streamlined inventory management, and increased customer visibility at Agena Bioscience, an innovative company that helps laboratories translate genomic discoveries into cost-effective testing
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