Is Salesforce Health Cloud the Right Fit for Your Organization?

02/01/22

Member Expectations for Health Insurance Self-Service Portals in 2022

Member experience can be your greatest asset - or your greatest liability. Learn how to build a great portal in 2022.

01/28/22

How to Build Better Buyer Personas Around Telehealth Services

Creating an effective provider marketing strategy needs to be a top priority. However, marketing to healthcare providers with multiple branches and locations, medical practitioners, labs, clinics, and other institutions is a major pain point.

01/20/22

How to Optimize Salesforce for FSA Grace Periods

Check out the ways health insurance providers can optimize Salesforce for FSA grace periods and increase member engagement.

01/13/22

Penrod Continues to Differentiate its Healthcare Expertise with HIPAA Compliance Accreditation

Over the past five years, Penrod has become a leading Salesforce consultant in healthcare and life sciences. While dedication to HIPAA has always been at the forefront of their engagements, compliance is the result of Penrod’s investment in both internal processes and delivery practices to ensure HIPAA is baked into the core of how it […]

01/03/22

How Compounding Pharmaceuticals Are Marketing to Providers with Multiple Locations

Creating an effective provider marketing strategy needs to be a top priority. However, marketing to healthcare providers with multiple branches and locations, medical practitioners, labs, clinics, and other institutions is a major pain point.

12/22/21

Salesforce Spring ’22 Release: A Healthcare & Life Sciences Perspective

Most agents are well-equipped with the soft skills necessary to handle every case with empathy, patience, and active listening. Their performance is often bottlenecked by a non-human factor...technology.

12/21/21

New Hire Series: Meet Gohar and Seth!

11/09/21

HalloWeek 2021

11/02/21

Penrod’s Yves Stewart Speaks at Dreamforce