Case Study
Improving Member Support with a Unified Platform and Marketing Journeys
Learn how a large TPA centralized support, leading to improved member satisfaction, faster case resolution, and increased agent efficiency.
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How Our Client Keep Labs Running Smoothly—Even Through Big Changes
Learn how a lab maintenance services provider keeps their inventory systems running even during times of change.
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Upgrading A Century-Old Hospital to the Digital Age
Learn how a large community hospital upgraded fragmented communications into the digital age with Salesforce Marketing Cloud.
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When Compliance Drives Expanded Access to Mental Health Care
Learn how our insurance client solved their challenges meeting state requirements to contact physician networks with Salesforce.
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Healthcare Marketing That Stays HIPAA Compliant
Learn how Penrod helped a leading provider tackle compliance challenges while delivering high-performing digital marketing campaigns.
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There’s No Place Like Homepage
Learn how a home health company scaled their business in Salesforce while continuing to deliver the exceptional care.
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How a Leading Health Care System Complied with the OCR Bulletin
Learn how Penrod made a leading healthcare system using Google Analytics, Google Ads, and Meta compliant with the OCR bulletin
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Making Google Analytics HIPAA Compliant with the Power of Salesforce
Learn how Penrod helped a speciality clinic make Google Analytics HIPAA compliant – and bridged the gap between legal and marketing.
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Transforming Patient Portal Experiences in Healthcare
See how Penrod delivered exceptional patient experiences by improving our client's healthcare portal in a managed services engagement.
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Salesforce Managed Services Case Study
See how Penrod Managed Services provide seamless support, a focused approach, and consistent improvements at an international medical device company.
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Provider Management Platform Built on Health Cloud
Our client is a local, nonprofit, managed care organization focused on improving the health of Texas residents. They offer one of the largest portfolios of affordable or no-cost plans that serve one of the largest provider networks.
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Convergent Dental
Convergent Dental is a dental equipment and technology company known for computer-aided innovations, such as the Solea CO2 dental laser.
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Agena Bioscience
See how Penrod improved service delivery, streamlined inventory management, and increased customer visibility at Agena Bioscience, an innovative company that helps laboratories translate genomic discoveries into cost-effective testing
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