Salesforce Case Studies

Check out our library of Salesforce case studies to see why Penrod has the proven experience to take your organization to the next level.

Filters
Filter by Industry
Filter by Product
Case Study

How a Fast Growing Hospital Personalizes Every Interaction

Learn how one of the fastest-growing health systems used a new marketing platform to overcome fragmented data, personalize patient engagement, and drive growth.

Read More →
Case Study

How a Telehealth Provider Helps More Veterans Access Mental Healthcare

Learn how our client is breaking down administrative barriers to mental healthcare for Veterans with Salesforce Marketing Cloud.

Read More →
Case Study

Improving Member Support with a Unified Platform and Marketing Journeys

Learn how a large TPA centralized support, leading to improved member satisfaction, faster case resolution, and increased agent efficiency.

Read More →
Case Study

Driving Patient Acquisition with Personalization

Learn how our client improved patient relationship management, from acquisition to surveys, with the power of Salesforce Marketing Cloud.

Read More →
Case Study
client logo

Embarking On the Journey to Health Cloud

Learn how our client managed family hierarchies, improved lead attribution, and improved its intake process with Health Cloud.

Read More →
Case Study

Upgrading A Century-Old Hospital to the Digital Age

Learn how a large community hospital upgraded fragmented communications into the digital age with Salesforce Marketing Cloud.

Read More →
Case Study

Tackling Marketing Challenges Head-On with Salesforce Managed Services

Learn how Penrod's Salesforce Managed Services drove member engagement and improve data management at a large dental insurer.

Read More →
Case Study

A Patient Acquisition and Intake Platform for Whole Person Care at Home

Learn how an an in-home healthcare provider ditched paper forms and manual onboarding processes to provide whole person care

Read More →
Case Study

How a Leading Health Care System Complied with the OCR Bulletin

Learn how Penrod made a leading healthcare system using Google Analytics, Google Ads, and Meta compliant with the OCR bulletin

Read More →
Case Study

Reclaiming Ownership Over the Patient Journey

Learn how Penrod streamlined patient communications across multiple affiliate clinics with Salesforce Marketing Cloud.

Read More →
Case Study
client logo

Modernizing a Digital Marketing Strategy with Member Segmentation

See how Penrod leveraged business intelligence, segmentation, and personalization to engage members, brokers, employers, and providers

Read More →
Case Study

Marketing Journey Case Study

Our client is dedicated to providing outstanding care to a diverse community. They focus on connecting with patients and local PCP referral networks to promote their services. To fully embrace this mission in the 21st century, they recognized the need to upgrade their communication system to a state-of-the-art platform that would drive more engagement.

Read More →
Case Study
client logo

Sonora Quest Case Study

Sonora Quest partnered with Penrod to leverage Salesforce Marketing Cloud in an effort to boost their engagement with patients and providers. Together we were tasked with implementing their initial digital marketing strategy and ditching disparate spreadsheets and processes to create a unified 360-view of a patient or provider from a single flexible platform.

Read More →
Case Study

Patient Views

Penrod partnered with a pharmaceutical company that manufactures treatments for rare bone cancer disorders in children, specifically related Fibrodysplasia Ossificans Progressiva (FOP). In order to maximize the reach of its treatments, our client needed robust insight into those suffering from FOP, and a process to refer them to high-quality physicians.

Read More →
Case Study

Digital Transformation

See how we transformed paper forms into user-friendly digital registration

Read More →
Case Study

Inventory

See how we built a platform that would manage complicated relationships between providers, patients, and distributors

Read More →
Case Study
client logo

NuMotion

See how Penrod built a platform that would scale with NuMotion's marketing initiatives

Read More →
Case Study

Omni-Channel Donor Management

See how Penrod helped reduce manual outreach, improve donor engagement and retention, and set our client up for scalable growth with an omni-channel donor management platform built with Salesforce Health Cloud and Marketing Cloud

Read More →