Case Study
Tackling Marketing Challenges Head-On with Salesforce Managed Services
Learn how Penrod's Salesforce Managed Services drove member engagement and improve data management at a large dental insurer.
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Revolutionizing the Procure-to-Pay Process and Achieving a 90% Reduction in Match Exceptions
Learn how our client reduced match exceptions by 90% with HealthChain, a supply chain platform built with the power of Salesforce.
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Reclaiming Ownership Over the Patient Journey
Learn how Penrod streamlined patient communications across multiple affiliate clinics with Salesforce Marketing Cloud.
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Making Google Analytics HIPAA Compliant with the Power of Salesforce
Learn how Penrod helped a speciality clinic make Google Analytics HIPAA compliant – and bridged the gap between legal and marketing.
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Modernizing a Digital Marketing Strategy with Member Segmentation
See how Penrod leveraged business intelligence, segmentation, and personalization to engage members, brokers, employers, and providers
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Marketing Journey Case Study
Our client is dedicated to providing outstanding care to a diverse community. They focus on connecting with patients and local PCP referral networks to promote their services. To fully embrace this mission in the 21st century, they recognized the need to upgrade their communication system to a state-of-the-art platform that would drive more engagement.
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Sonora Quest Case Study
Sonora Quest partnered with Penrod to leverage Salesforce Marketing Cloud in an effort to boost their engagement with patients and providers. Together we were tasked with implementing their initial digital marketing strategy and ditching disparate spreadsheets and processes to create a unified 360-view of a patient or provider from a single flexible platform.
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Enabling National Service Processes & Sales Collaboration
Penrod and Starkey were challenged with transitioning their Service teams from a highly customized, heavily integrated, legacy system over to Salesforce.
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Patient Views
Penrod partnered with a pharmaceutical company that manufactures treatments for rare bone cancer disorders in children, specifically related Fibrodysplasia Ossificans Progressiva (FOP). In order to maximize the reach of its treatments, our client needed robust insight into those suffering from FOP, and a process to refer them to high-quality physicians.
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Digital Transformation
See how we transformed paper forms into user-friendly digital registration
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Inventory
See how we built a platform that would manage complicated relationships between providers, patients, and distributors
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Fresenius
Fresenius Medical Care North America is the premier healthcare company focused on delivering the highest quality care to people with renal and other chronic conditions. The network comprises of more than 2,200 dialysis facilities, 190,000 United Statesbased patients, outpatient cardiac and vascular labs, urgent care centers, and hospital and post-acute providers. The organization’s integrated approach improves patient outcomes and helps lower the overall cost of care.
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Security Health Plan
Security Health Plan, a not-for-profit health maintenance organization, offers health insurance plans for families, individuals, and employer groups. They also work with individuals over 65 to provide Medicare plans and with Wisconsin families that need BadgerCare plans.
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Convergent Dental
Convergent Dental is a dental equipment and technology company known for computer-aided innovations, such as the Solea CO2 dental laser.
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NuMotion
See how Penrod built a platform that would scale with NuMotion's marketing initiatives
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Agena Bioscience
See how Penrod improved service delivery, streamlined inventory management, and increased customer visibility at Agena Bioscience, an innovative company that helps laboratories translate genomic discoveries into cost-effective testing
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Omni-Channel Donor Management
See how Penrod helped reduce manual outreach, improve donor engagement and retention, and set our client up for scalable growth with an omni-channel donor management platform built with Salesforce Health Cloud and Marketing Cloud
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