Case Study
How a Fast Growing Hospital Personalizes Every Interaction
Learn how one of the fastest-growing health systems used a new marketing platform to overcome fragmented data, personalize patient engagement, and drive growth.
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How a Telehealth Provider Helps More Veterans Access Mental Healthcare
Learn how our client is breaking down administrative barriers to mental healthcare for Veterans with Salesforce Marketing Cloud.
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Improving Member Support with a Unified Platform and Marketing Journeys
Learn how a large TPA centralized support, leading to improved member satisfaction, faster case resolution, and increased agent efficiency.
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Building a Scalable Platform for Patient Intake with Penrod Foundations
Learn how Penrod helped a behavioral health clinic unify data and improve patient intake with a quick-start on Salesforce Health Cloud.
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Driving Patient Acquisition with Personalization
Learn how our client improved patient relationship management, from acquisition to surveys, with the power of Salesforce Marketing Cloud.
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Embarking On the Journey to Health Cloud
Learn how our client managed family hierarchies, improved lead attribution, and improved its intake process with Health Cloud.
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Upgrading A Century-Old Hospital to the Digital Age
Learn how a large community hospital upgraded fragmented communications into the digital age with Salesforce Marketing Cloud.
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Tackling Marketing Challenges Head-On with Salesforce Managed Services
Learn how Penrod's Salesforce Managed Services drove member engagement and improve data management at a large dental insurer.
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Reclaiming Ownership Over the Patient Journey
Learn how Penrod streamlined patient communications across multiple affiliate clinics with Salesforce Marketing Cloud.
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Modernizing a Digital Marketing Strategy with Member Segmentation
See how Penrod leveraged business intelligence, segmentation, and personalization to engage members, brokers, employers, and providers
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Marketing Journey Case Study
Our client is dedicated to providing outstanding care to a diverse community. They focus on connecting with patients and local PCP referral networks to promote their services. To fully embrace this mission in the 21st century, they recognized the need to upgrade their communication system to a state-of-the-art platform that would drive more engagement.
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Salesforce Managed Services Case Study
See how Penrod Managed Services provide seamless support, a focused approach, and consistent improvements at an international medical device company.
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Sonora Quest Case Study
Sonora Quest partnered with Penrod to leverage Salesforce Marketing Cloud in an effort to boost their engagement with patients and providers. Together we were tasked with implementing their initial digital marketing strategy and ditching disparate spreadsheets and processes to create a unified 360-view of a patient or provider from a single flexible platform.
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Patient Views
Penrod partnered with a pharmaceutical company that manufactures treatments for rare bone cancer disorders in children, specifically related Fibrodysplasia Ossificans Progressiva (FOP). In order to maximize the reach of its treatments, our client needed robust insight into those suffering from FOP, and a process to refer them to high-quality physicians.
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Member Engagement
Learn how our client improved member healthcare experiences with an engagement platform that gives a personal touch during every interaction.
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Digital Transformation
See how we transformed paper forms into user-friendly digital registration
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Inventory
See how we built a platform that would manage complicated relationships between providers, patients, and distributors
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NuMotion
See how Penrod built a platform that would scale with NuMotion's marketing initiatives
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Omni-Channel Donor Management
See how Penrod helped reduce manual outreach, improve donor engagement and retention, and set our client up for scalable growth with an omni-channel donor management platform built with Salesforce Health Cloud and Marketing Cloud
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