HealthChain
How it works.
HealthChain automates and streamlines invoice exception resolution from discovery to closure with the power of Salesforce Service Cloud.
Identify Invoice Exceptions
Easily identify exception volume, suppliers with the most exceptions, and the value of invoice overcharges
Assign Invoice Exceptions
Automatically assign exceptions to queues based on agent workload and specialty
Resolve Invoice Exceptions
Proactively resolve exceptions faster with triggered engagement templates and automated escalations
Featured Resource
Achieving a 90% Reduction in Match Exceptions
Learn how Baptist Health South Florida prevented over $2.9 million in overpayments and became a "Becker's 52 Hospital Supply Chain Leaders to Know" in 2024.
Read Now →
The results are clear.
HealthChain lowers invoice exception volume, quickens time-to-resolution, and lowers overcharges in real-world testing.
Time-to-Resolution
50 Days
13 Days
Invoice Exceptions
8000+
900
Overcharge Amount
170%
1%
Ensure transparency and compliance in a unified platform.
Easily identify exception volume, suppliers with the most exceptions, and the value of invoices.
Create ownership and balance across your teams.
Create individual work queues from creation to closure.
Empower timelines and efficiency across the entire exception lifecycle.
Automate case creation, assignment, escalation, and closure.
Ready to Start?
Get a free demo.
Learn how to leverage the power of Salesforce and HealthChain to automate invoice exception resolution.
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