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Live Webinar

How UVA Made Match Exceptions the Exception To the Rule

September 24th @ 12PM CT

You log in hoping today isn't the day a credit hold stops a shipment. But somewhere in a spreadsheet with thousands of lines, invoices don't match purchase orders.

Your team spends days chasing exceptions through one-off emails. It escalates to leadership, strains supplier relationships, and leaves you scrambling when an auditor asks why a payment was late.

Misty Garrison, Director of Procurement Operations at UVA Health, lived the match exception problem and fixed it. She'll share how she standardized supplier communication, gave every team the same view of a dispute, and got her credit holds down to zero.

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Speakers

Meet your healthcare supply chain experts.

20 years of experience in one hour.

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Matt Fiel

EVP of Marketing
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Misty Garrison

Director of Procurement Operations
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What You'll Learn

Supply chains that resolve exceptions well, run well.

Here's what we'll cover.

The Cost of Match ExceptionsWhy unresolved invoice disputes quietly drain cash flow, strain supplier relationships, and trigger credit holds that can stop critical supplies
From Reactive to ProactiveThe framework Misty Garrison used to move her team away from spreadsheets and one-off emails to treating disputes like case management
The Metrics That Hit with LeadershipHow UVA Health cut match exceptions and eliminated credit holds, and the one number Misty uses to prove the value to her CFO
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Your next credit hold doesn't have to happen.

Seats are limited for this live conversation with Misty Garrison. Register now to save your spot by filling out the form.

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