Salesforce? For healthcare? While most people associate Salesforce with nurturing sales leads, Health Cloud makes the workflow automation and data management capabilities from its CRM available to healthcare organizations. With the right customization, it can help credentialing managers automate the manual processes of physician verification.
At a time when care quality, compliance, and efficiency are more critical than ever, Salesforce Health Cloud helps your team avoid errors, slash verification timelines, and maintain compliance.
Automating manual, error-prone physician verification processes
Salesforce Health Cloud
Faster verification, improved accuracy, and regulatory compliance
Do you have physician files scattered across PDFs, emails, and 50 different shared drives? It's not just you. Many hospitals store physician details across various primary sources, like state licensing boards or credentialing agencies, all with their own interfaces. Having to manually log in, cross-reference, and make sense of physician data is asking for errors.
Credentialing can have painfully long turnaround times. Need to verify a physician's medical school degrees or state licenses? The back-and-forth communication with external organizations can take days (or weeks). Each discrepancy adds time, more follow-ups, and extra emails.
Humans are amazing...but let's face it, we're not always accurate. Manually comparing physician records with primary sources means mistakes will happen. That could be incorrect data entries, skipped fields, or discrepancies. These errors put even more time between a qualified physician and patients in need.
Without a centralized platform to track verification stages, your team is essentially working in the dark. How do you pinpoint bottlenecks? Or estimate realistic verification timelines? The lack of real-time visibility makes managing the credentialing pipeline nearly impossible.
Picture one unified dashboard acting as your "source of truth" for all physician verifications. Sound too good to be true? Not with Salesforce Health Cloud.
Say goodbye to logging into endless primary source accounts and manually uploading documents. Salesforce Health Cloud integrates with over 3,200 federal and state-level primary sources, automating the data verification step. It checks credentials like NPI numbers, medical specialties, education, and state licenses against trusted databases, all in real-time. The result is an error-free verification process that saves your team hours (or weeks) of manual work.
Gone are the days of spreadsheets, long email chains, and scattered file formats. All physician credentials, including resumes, peer reviews, licenses, and education details, are stored in one place. Everything is organized, consistent, and easy to retrieve when needed.
Salesforce Health Cloud isn't just for productivity. It ensures compliance with regulations like HIPAA and Joint Commission standards. Health Cloud tracks every verification step, providing a transparent audit trail to managers.
With Salesforce, credentialing managers can monitor the verification stages from start to finish in real time. Bottlenecks in the process are now easy to spot and eliminate. Centralized dashboards track KPIs like time to verify, helping managers prioritize tasks, allocate resources, and hit verification deadlines.
Through workflow automation, Salesforce makes physician verifications faster. Timelines shrink, qualified physicians onboard faster, and patients receive care without unnecessary delays.
Bottom line? Care quality improves across the board.
Automating time-intensive tasks with Salesforce Health Cloud means that around 97% of verifications can be completed automatically. What used to take weeks can now be completed instantly.
Standardized processes and fewer manual interventions mean fewer errors. Credentialing teams can trust the data, knowing that everything has been checked against the most up-to-date primary sources.
Because Health Cloud automatically tracks every verification action, reports for compliance audits are just a click away. No more scrambling to prepare for inspections.
With Health Cloud, credentialing managers finally have the tools they need to monitor physician verifications. With better insights, managers can resolve issues before they escalate and keep the pipeline flowing.
We're here for you. Fill out the form on the right for a free consultation!