Case Study
Tackling Marketing Challenges Head-On with Salesforce Managed Services
Learn how Penrod's Salesforce Managed Services drove member engagement and improve data management at a large dental insurer.
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The First Platform for Scalable At-Home Care
Learn how our client built the first platform for scalable at-home care with the power of Salesforce Health Cloud.
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Creating a Tailored Salesforce Platform with Managed Services
Learn how our client used Salesforce Managed Services to optimize marketing, product, sales, and support processes with a unified data model.
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Architecting a Clear Vision for Success with Salesforce
Learn how a medical device company solved data integrity and process issues with a vision for success through Salesforce advisory services.
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Empowering Whole Person Care with In-Home Health Care
Learn how an an in-home healthcare provider ditched paper forms and manual onboarding processes to provide whole person care
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Customer Data Platforms that Put Patient Privacy First on Google Ads
Learn how an internationally recognized hospital system made Google Ads HIPAA compliant with Destinations for Data Cloud
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Revolutionizing the Procure-to-Pay Process and Achieving a 90% Reduction in Match Exceptions
Learn how our client reduced match exceptions by 90% with HealthChain, a supply chain platform built with the power of Salesforce.
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Summarizing Transfer Patient Details in a Fraction of the Time
Discover how Penrod leveraged AI to help an acute care hospital create patient summaries that expedite admissions.
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A World-Class Administration Portal for World-Wide Health Insurance
Learn how Penrod helped an international insurance company enhance the experiences of plan administrators.
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How a Leading Health Care System Complied with the OCR Bulletin
Learn how Penrod made a leading healthcare system using Google Analytics compliant with the OCR bulletin
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Reclaiming Ownership Over the Patient Journey
Learn how Penrod streamlined patient communications across multiple affiliate clinics with Salesforce Marketing Cloud.
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A Unified Patient Acquisition Strategy Across Disparate Affiliates
Learn how Penrod streamlined patient intake across multiple affiliate clinics with Salesforce Health Cloud.
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Lucet
Learn how Penrod streamlined Provider credentialing and onboarding with an enhanced portal at a leading behavioral health company.
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Making Google Analytics HIPAA Compliant with the Power of Salesforce
Learn how Penrod helped a speciality clinic make Google Analytics HIPAA compliant – and bridged the gap between legal and marketing.
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Transforming Patient Portal Experiences in Healthcare
See how Penrod delivered exceptional patient experiences by improving our client's healthcare portal in a managed services engagement.
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Revolutionizing Healthcare Credentialing
See how Penrod reimagined the healthcare credentialing platform for a premier mental health clinic.
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Modernizing a Digital Marketing Strategy with Member Segmentation
See how Penrod leveraged business intelligence, segmentation, and personalization to engage members, brokers, employers, and providers
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Marketing Journey Case Study
Our client is dedicated to providing outstanding care to a diverse community. They focus on connecting with patients and local PCP referral networks to promote their services. To fully embrace this mission in the 21st century, they recognized the need to upgrade their communication system to a state-of-the-art platform that would drive more engagement.
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Salesforce Managed Services Case Study
See how Penrod Managed Services provide seamless support, a focused approach, and consistent improvements at an international medical device company.
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Enabling National Service Processes & Sales Collaboration
Penrod and Starkey were challenged with transitioning their Service teams from a highly customized, heavily integrated, legacy system over to Salesforce.
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Provider Management Platform Built on Health Cloud
Our client is a local, nonprofit, managed care organization focused on improving the health of Texas residents. They offer one of the largest portfolios of affordable or no-cost plans that serve one of the largest provider networks.
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A Single Platform for Clinical Trial Management
Our client was using a third-party partner to manage their clinical trials. As a public benefit corporation, our client takes patient experience incredibly seriously - and patient experience often starts with data. The third-party restricted our client from editing patient data, which meant that they were unable to refine the patient experience, act as quickly as they needed, or analyze data in real-time.
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Building Healthcare Communities with a Patient Engagement Portal
Learn how Penrod helps build healthcare communities with a patient engagement portal built on the power of Salesforce Experience Cloud.
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Aligning Sales and Marketing
Learn how Penrod aligned sales and marketing to unleash revenue potential with Salesforce Sales Cloud.
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Accelerating Growth
See how we helped a fast-growing vision benefits company build a single source-of-truth with the power of Sales Cloud.
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Member Engagement
Learn how our client improved member healthcare experiences with an engagement platform that gives a personal touch during every interaction.
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Digital Transformation
See how we transformed paper forms into user-friendly digital registration
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Inventory
See how we built a platform that would manage complicated relationships between providers, patients, and distributors
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Datorama
See how Datorama made our client’s marketing data unified, insightful, and actionable.
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Lifestation
LifeStation is a leading provider of alert monitoring and telehealth technology for seniors. Their solutions transform lives, helping people live safely, independently, and in the comfort of their own homes. LifeStation also focuses on the well-being of caregivers, providing them with the peace of mind they need to better manage their busy lives.
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Fresenius
Fresenius Medical Care North America is the premier healthcare company focused on delivering the highest quality care to people with renal and other chronic conditions. The network comprises of more than 2,200 dialysis facilities, 190,000 United Statesbased patients, outpatient cardiac and vascular labs, urgent care centers, and hospital and post-acute providers. The organization’s integrated approach improves patient outcomes and helps lower the overall cost of care.
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Gilson
Gilson, a life science company best known for its PIPETMAN pipettes, manufactures and sells lab accessories and lab tech software. They teamed up with Penrod previously to implement their Salesforce CPQ, and we continued our partnership to build their customer community.
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Security Health Plan
Security Health Plan, a not-for-profit health maintenance organization, offers health insurance plans for families, individuals, and employer groups. They also work with individuals over 65 to provide Medicare plans and with Wisconsin families that need BadgerCare plans.
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Gilson
Gilson, a life science company best known for its PIPETMAN pipettes, manufactures and sells lab accessories and lab tech software. They teamed up with Penrod previously to implement their Salesforce CPQ, and we continued our partnership to build their customer community.
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Convergent Dental
Convergent Dental is a dental equipment and technology company known for computer-aided innovations, such as the Solea CO2 dental laser.
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NuMotion
See how Penrod built a platform that would scale with NuMotion's marketing initiatives
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Autism Learning Partners
See how Penrod improved visibility, reduced time-to-intake, and increased conversions at Autism Learning Partners, a leading behavioral health provider.
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Agena Bioscience
See how Penrod improved service delivery, streamlined inventory management, and increased customer visibility at Agena Bioscience, an innovative company that helps laboratories translate genomic discoveries into cost-effective testing
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Omni-Channel Donor Management
See how Penrod helped reduce manual outreach, improve donor engagement and retention, and set our client up for scalable growth with an omni-channel donor management platform built with Salesforce Health Cloud and Marketing Cloud
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