Practical Use Cases for Salesforce Field Service Lightning
Read More04/17/19
Practical Use Cases for Salesforce Field Service Lightning
Not only is Field Service Lightning an ideal solution for field service management (after all, it lets you connect your entire workforce, products, and customers...
#Field Service #Field Service Lightning04/04/19
Using Geolocation for Real-Time Field Service Management
If you’ve ever scheduled an Uber ride or looked for a new, highly rated restaurant near you, chances are you’re familiar with geolocation. It can...
#Field Service #Work Order Management03/27/19
New Hires – Chris Patera & Chris Ogor-Lopez
Lately in the Penrod offices, if you say "Chris" you might get a couple responses. That's because we're happy to have not one, but two...
#Company Updates03/21/19
Creating a Seamless Patient Feedback Portal
We live in the age of empowerment, where people are more invested in their environment, work, and lifestyle than ever before. Now, thanks to patient...
#Health Cloud #Healthcare03/13/19
Crunchy or Creamy? Penrod Crushes the Feeding American PB&J Challenge
Ask anyone what their perfect food pairing is and you’ll get answers galore: bacon and eggs, steak and potatoes, peas and carrots. But one classic,...
#Company Updates03/05/19
5 Things to Consider When Launching a Smart Dispatching System
Businesses are becoming more connected—and this extends beyond the office walls. Field service work has graduated from two-way radios to full-on tech with smart dispatch...
#Field Service #Work Order Management02/28/19
Penrod’s Take: Looking Back at 2018, Looking Forward to 2019
Salesforce is closing the door on a successful 2018 and looking forward to an even greater 2019. Naturally, it’s the perfect time to look back—and...
02/22/19
New Hires – Laura & Beth
Business is booming at Penrod, so naturally we added some top-rate talent to the team! We sat down with Laura and Beth to talk marathons,...
#Company Updates02/19/19
How Mobile Optimization Enables More Efficient (And Accurate) Field Service Work
Mobile applications are going outside the traditional office and into the field—field service management (FSM) software, that is. FSM systems are designed to keep track...
#Field Service #Field Service Lightning